Patient Care Coordinator Part-Time About Us:

With a passion for people and physical therapy, Wertz Orthopedic Physical Therapy helps patients reach their goals through a specialized one-on-one treatment plan that reduces pain, restores function, and increases strength over time. Our team's extensive knowledge and years of hands-on experience allow us to evaluate and treat cases of varying complexity. We even offer Orthopedic Manual Physical Therapy, a specialized form of physical therapy that involves the strategic manipulation of the spine and other joints. Our goal? To help you get back to doing the things you love, like chasing your grandchildren, competing on the field, and independently performing daily functions. The success of our patients continues to fuel our mission to provide superior and authentic care to the Lansing area.

About The Role:

We're looking for an organized, people-oriented Patient Care Coordinator to join our front office. Working directly alongside our experienced Office Manager, you'll learn every part of how our practice runs, from patient scheduling to staff coordination to marketing. This is a true growth opportunity. We're hiring with the long-term future in mind: as you build skills and confidence, you'll take on more responsibility over time, with a clear path toward a larger leadership role in the practice. Prior healthcare experience is not required, since we'll teach you what you need to know, but it is a definite advantage. The flexible, part-time schedule makes this a great fit for someone returning to the workforce, looking for meaningful part-time work, or wanting to grow into a bigger role at their own pace.

What You'll Do:

Front Office & Patient Scheduling:

Schedule, reschedule, and confirm patient appointments Greet patients, handle check-in and check-out, and answer phone calls and messages Help keep the patient experience smooth, welcoming, and efficient Staff & Student Scheduling Help coordinate schedules for clinical staff Support the scheduling and onboarding of college students and interns completing observation or clinical hours Daily Operations Assist the Office Manager with day-to-day administrative tasks and office workflow Help maintain records, supplies, and general office organization Gradually take ownership of processes and responsibilities as you learn them Social Media & Marketing Help create and post content for the practice's Instagram and LinkedIn Support community outreach, local marketing efforts, and patient communications Bring fresh ideas for how we share our story and connect with the community

What We're Looking For:

High school diploma or equivalent Strong organizational skills and attention to detail Friendly, professional communication in person, on the phone, and in writing Comfortable with computers and willing to learn new software (scheduling/EMR systems, Microsoft Office and Google Workspace) Familiarity with Instagram, LinkedIn, Indeed, and similar platforms Reliable, dependable, and eager to learn Interest in growing with a small business over the long term Nice to Have (Not Required): Experience in a medical, dental, or customer-facing office Experience managing social media for a business or organization Some college coursework in business, communications, or healthcare administration

Schedule:

Approximately 15-25 hours per week Weekday daytime hours during clinic operations; some flexibility available Opportunity to increase hours over time as responsibilities grow

What We Offer:

Competitive hourly pay based on experience Hands-on mentorship from our experienced Office Manager A clear path for growth into a larger leadership role Flexible part-time scheduling A close-knit, family-owned workplace where your contributions are noticed As the role grows, potential to add benefits such as 401(k) with profit share and paid time off

How To Apply:

Please submit your resume to shelly@wertzpt.com or call our office at (517) 657-7790. Wertz Orthopedic Physical Therapy is an equal opportunity employer.

Pay:

$17.00 - $21.00 per hour Expected hours: 15.0 - 25.0 per week

Benefits:

401(k) Paid time off

Work Location:

In person