Position Summary:

The Business Office Coordinator is responsible for supporting business processes at the facility level including but not limited to: intake of new residents, facility support for revenue cycle activities, and maintenance of the resident trust accounts.

Responsibilities:

Facility administrator will indicate Core Responsibilities for specific facility: Monitors for, evaluates and responds to referrals for resident placement in collaboration with liaisons, Administrator and DON. (Backup for facilities with Admissions Coordinator) Facilitates placement and communication of new residents/patients with facility staff. (Backup for facilities with Admissions Coordinator) Initiates the patient/resident medical record. (Backup for facilities with Admissions Coordinator) Communicates with MDHHS and resident/resident family regarding programs applicable to them. Reviews admission contract and required notices with residents, answers questions and obtains signatures within required timeframes. Assures that the patient/resident's accommodations are ready prior to anticipated time of arrival. Verifies continuing insurance coverage each month for all current residents. Assists with insurance re-authorization processes as requested by MDS. Assists with completion of Medicaid applications and follows up with assigned case workers until final disposition. Manages facility office supplies/orders/petty cash and spend downs. Initiation of Medicaid disenrollment for LTC. Establishes PPA for each resident and enters in Matrix Care. Verifies monthly. Notifies the billing office of all discharges and provides facesheet and documentation required to support billing. Receives PPA statements for current residents from the billing office and collects payment by the statement due date. Reports PPAs collected to the billing office and deposits PPAs as directed. Maintains the resident trust accounts and documentation in accordance with regulatory requirements. Verifies AP invoices and transmits to the corporate AP office in a timely manner. Other duties as requested and assigned.

Minimum Qualifications:

High school diploma or GED required. Associates or Bachelor's Degree in Business or related field preferred. 1 year experience in a long term care setting in resident trust management, admissions, utilization review and/or accounts receivable strongly preferred.