Student Health Services Office Manager Salary $23.58 Hourly Location Main Campus - 1701 E Front Street, Traverse City Job Type Full-Time Job Number 2026-00095 Division Student Services & Technologies Department Health Services Opening Date 09/03/2026 Closing Date 9/21/2026 8:00

AM Eastern Description Benefits Questions Summary & Qualifications:

Summary This position provides administrative and clinical support to the Student Health Services Director and Medical Director by assisting in the daily operations of providing accessible, quality, low-cost health care for students while maintaining strict patient confidentiality

Qualifications Required:

Associate degree 1-2 years' office experience Minimum of one year of experience working with accounting processes Recent professional working computer skills. Calendaring, Google Docs, Excel, Word, etc. (Google Suite preferred)

Preferred:

Training in medical terminology Knowledge of Electronic Medical Records (EMR) Knowledge of HIPAA guidelines Banner experience or similar database software Medical office manager experience in an administrative role CPR Certification Ability to work remotely with reliable internet Essential Responsibilities (Critical) Greets walk-in customers, answers multiline telephones, schedules appointments, inputs data through Nuesoft and Electronic Medical Records for the Student Health Services office. (Critical) Orders and maintains supplies for office, and orders medical supplies and medications for clinic, lab, and pharmaceutical areas within Health Services, and prepare orders and submit purchase requisitions through Banner. (Critical) Schedules and assists in coordinating special activities, events and conferences. (Critical) Interacts with and assists students daily. (Critical) Prepare physician billing statements, requests for pay and Medical Director annual contract. (Critical) Process contracts, pharmacy & laboratory licenses, membership & periodical subscription renewals. (Critical) Promote student wellness activities by preparing flyers, arrange monitor and Intercom notices. (Critical) Perform medical assistant role by scanning FERPA protected health information to patient EMR charts, stay compliant with OSHA regulations, complete bloodborne pathogens training each year, obtain TB testing annually, and complete CPR training every two years. (Critical) Assist with campus health education by maintaining Student Health Service wellness bulletin boards, order patient education materials, and make food service, facilities, and media services arrangements for programming. (Critical) Maintains revenue accounting by collecting and recording income in Nuesoft and Banner and completing daily deposits. (Critical) Maintains knowledge base regarding FERPA and HIPPA requirements, as well as, student health insurance. Work Environment Lifting Activities Most frequently lifted object: under 10 lbs. lifted to waist level; 1-9 feet (Several times per day) Heaviest object lifted: under 40-49 lbs. lifted waist level; 1-9 feet (Occasionally) Non-lifting Repetitive Activities Arm Movement (Several times per day) Bending (Occasionally) Crouching (Occasionally) Gripping (Several times per day) Kneeling (Occasionally) Sitting (Continuously) Standing (Several times per day) Stooping (Occasionally) Talking (Continuously) Typing (Several times per day) Walking (Several times per day) Writing (Several times per day) Other Physical Demands Close visual work Prolonged visual work Exposure to communicable diseases Must wear Personal Protective Equipment (PPE) while on campus Mental Demands Exercising Independent Judgment Minimal Guidance or Direction Performing Multiple Functions/Activities Persuading Others Other Challenges Heavy work volume Exceptional benefits package, including medical, dental, and paid sick leave. Up to four weeks paid vacation within the first year of employment. NMC paid tuition benefits. For more benefit details, visit our Flexible Benefits Guide 01 Please select the highest degree attained: Less than High School Diploma or GED High School Diploma or GED Some higher education courses, training, or certification Associate's Degree Bachelor's Degree Master's Degree PhD, Doctorate 02 Do you have at least 1 year of office experience? No Yes 03 How many years of office experience do you have? 04 Do you have recent professional computer skills? Calendaring, Google Docs, Excel, and Word experience? No Yes 05 Is there anything else you would like us to know about this position? Required Question Employer Northwestern Michigan College Address 1701 E Front Street Traverse City, Michigan, 49686 Phone 231.995.2612 Website https://www.nmc.edu/