Wage range:

$24.00-$27.15 per hour Responsibilities Responsibilities Create a welcoming and positive experience for patients by greeting, checking in, and assisting them throughout their visit Coordinate and manage patient schedules, including appointment scheduling, confirmations, and follow-up communication Answer patient questions regarding appointments, billing, and insurance benefits Verify insurance coverage and assist with patient account management Accurately enter and maintain patient information and records Collaborate with doctors and team members to ensure efficient office operations and exceptional patient care Utilize scheduling and practice management software to support daily operations Assist with resolving patient concerns and identifying solutions that support a positive patient experience Skills & Qualifications Warm, friendly, and professional with a passion for helping others Ability to remain calm and adaptable in a fast-paced environment Strong organizational skills with exceptional attention to detail Excellent verbal and written communication skills Strong multitasking and schedule coordination abilities Positive attitude and commitment to outstanding customer service Comfort learning and utilizing new technology and software systems Proficiency with Microsoft Office and general data entry skills Strong problem-solving skills and a proactive approach to supporting patients and teammates Dental insurance knowledge is a plus, but not required Previous experience in customer service, healthcare, hospitality, retail, or administrative roles is preferred

Work Schedule Monday:

6:30am-2:15pm

Tuesday:

1:30pm-8:15pm

Wednesday:

6:30am-4:15pm w/ hour lunch

Thursday:

OFFFriday:

OFFSaturdays:

N/A Company Information What Makes This Role Special As a Patient Care Coordinator, you are often the first and last person a patient interacts with during their visit. Your ability to create a welcoming experience, build relationships, and keep the day running smoothly has a direct impact on both our patients and our team. We offer a supportive environment where your contributions are valued, your growth is encouraged, and your work makes a difference every day. If you are looking for a role where you can build meaningful connections, develop new skills, and be part of a collaborative team, we would love to connect with you! We Love Our Communities We are proud to give back to the communities we serve through events such as Give Kids a Smile Day, the American Heart Association Heart Walk, and Minnesota Mission of Mercy. Our practices also participate in local community events throughout the year, creating opportunities to make a positive impact beyond the office. A Legacy of Care and Support Since 1972, Park Dental has been doctor-led with a focus on patient-centered care. We provide comprehensive training, one-on-one mentorship, and modern technology to support your success from day one. Our teams are committed to creating welcoming environments for both patients and employees while delivering exceptional care. What Our Team Is Saying \"Working for Park Dental has been a fulfilling career centered on teamwork and patient care. 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