A Clinical Coordinator coordinates operations and oversees medical assisting staff in a clinic or medical department. Responsibilities include supervision of day-to-day operations, management of business aspects, HR duties within the team.
Days, Monday - Friday; including participation in the rotating Friday on-call and holiday schedule.
Starting Pay Range :
$40.00 - $43.00 per hour. Now Offering a $5,000 Sign-On Bonus We provide services within a 35-mile radius of Rochester , with mileage reimbursed at the current IRS rate. Our team members also enjoy generous PTO, comprehensive benefits, and a variety of additional perks including: 401(k) with company match Scrubs allotment Referral bonuses Tuition and mileage reimbursement Free onsite parking And more! Join a supportive team that values your growth, well-being, and success. Let's build and expand your career together!
Full Job Description :
RN Patient Care Coordinator (RN-PCC) Job Title RN - Patient Care Coordinator (PCC) Department Nursing Location Homecare/Office Reports to Director of Clinical Services Next Review Date 12/2026 Mission Statement To provide individualized and compassionate care, education, and support for the dying and those who have experienced loss. Position Summary This position is responsible for coordinating and overseeing the delivery of comprehensive care to hospice patients wherever they call home in accordance with the Interdisciplinary Team (IDT) Plan of Care.
Position Qualifications Education and Training:
o
Required:
Associate's or Bachelor's degree in Nursing from a nursing program. If the nursing program was not accredited, at least one year of RN experience in an applicable care setting required. o
Preferred:
Associate's or Bachelor's degree in Nursing from an accredited nursing program.
Experience:
o
Preferred:
2+ years of experience working as an RN in a healthcare or hospice setting.
License or Certification:
o
Required:
Active and unrestricted RN license in MN. o
Required:
Basic Cardiac Life Support for healthcare providers. Must complete within 3 months after start date if certification is not current. o
Required:
Valid driver's license with acceptable driving record.
Position Duties and Responsibilities Assessment and Care Planning:
o Conduct comprehensive assessments of patients' physical, psychosocial, and spiritual needs, collaborating with the interdisciplinary team to develop individualized care plans. o Evaluate patients' symptoms, pain levels, and overall well-being, identifying areas for intervention and developing appropriate care strategies. o Coordinate with members of the interdisciplinary team to ensure holistic care planning that addresses patients' diverse needs and preferences.
Skilled Nursing Care:
o Provide skilled nursing interventions and treatments to address patients' clinical needs, including medication administration, wound care, pain management, and symptom control. o Monitor patients' response to treatment, assess for changes in condition or symptom progression, and collaborate with the interdisciplinary team to adjust care plans accordingly. o Offer emotional support, counseling, and education to patients and families, addressing concerns, fears, and questions related to end-of-life care and symptom management.
Coordination of Care:
o Serve as the primary point of contact for patients, families, and caregivers, coordinating care services, scheduling visits, and ensuring continuity of care. o Facilitate communication and collaboration among interdisciplinary team members, ensuring that care plans are implemented effectively and consistently. o Coordinate transitions of care, including admissions, discharges, and transfers, to ensure seamless transitions and optimal patient outcomes. o Conduct regular case conferences, team meetings, and interdisciplinary rounds to review patient status, discuss care plans, and address complex clinical issues. o Participate in interdisciplinary team meetings, care conferences, and care planning sessions to review patients' progress, discuss care goals, update patient care plans and address any other patient care concerns.
Clinical Oversight and Support:
o Provide clinical oversight, support, and training to other nursing and hospice aide staff, guiding them in the delivery of high-quality, compassionate care to hospice patients. o Responsible for completing Hospice Aide supervisory visits; as required.
Patient and Family Education:
o Provide education and support to patients, families, and caregivers about hospice services, goals of care, symptom management, and end-of-life care options. o Offer guidance and resources to help patients and families navigate the hospice experience, including advance care planning, community resources, and psychosocial support services. o Empower patients and families to actively participate in their care journey, advocating for their preferences, values, and goals throughout the hospice experience.
Patient and Family Advocacy:
o Advocate for the needs and preferences of patients and families, ensuring that their voices are heard and respected throughout the care process. o Provide emotional support and education to patients and families, addressing concerns, fears, and questions related to end-of-life care. o Collaborate with social workers, chaplains, and other support services to provide comprehensive psychosocial and spiritual support to patients and families.
Documentation and Regulatory Compliance:
o Maintain accurate and timely documentation of assessments, interventions, and patient/family interactions in patients' electronic medical record and other required documentation systems, within 24 hours of contact. o Ensure compliance with Medicare Hospice regulatory standards and MN Standards of Practice. o Provide care consistent with National Hospice and Palliative Care Organization Standards of Practice for Hospice Programs.
Professional Development and Training:
o Participate in ongoing professional development activities, including continuing education and training to enhance skills and knowledge. o Stay informed about best practices and emerging trends in clinical hospice care. Other Duties o Participates in on-call/holiday rotation. o Participate in coverage for PTO taken by the On Call RN position. o Serve in the role of back up Admission RN; as needed. Agency Expectations Adhere to all Seasons Hospice policies and procedures. Adhere to the Seasons Hospice Behavior Standards. Adhere to all Health Insurance Portability and Accountability Act (HIPAA) rules and regulations. Serve as an ambassador for Seasons Hospice. Support the patients and family's unique spiritual and cultural beliefs. Respect for diversity in the workplace. Participate in the employee performance review process. Demonstrate ongoing responsibility for self-education. Maintain personal and patient safety, as appropriate to position in the agency. Actively participate in committees within the agency. Attend scheduled department meetings and agency meetings on a regular basis. Occasional flexibility with work schedule and regularly scheduled work hours. Participate in the Quality Assessment Performance Improvement Program (QAPI); as requested. Participate in orientation, training, and education of new employees and volunteers; as requested. Participate in orientation and supervision for students seeking experience in hospice care; as requested. Assume responsibility for the promotion of the hospice concept in the community and with other agencies and professionals. Participate in orientation of new employees, as requested. Perform other duties as requested and/or assigned. This job description is only a summary and is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. This job description is subject to change at any time with or without notice.
