Overview- Dental Experience Required Join our dynamic healthcare team as a Patient Care Coordinator, where your enthusiasm and organizational skills will directly enhance patient experiences and streamline clinic operations. In this vital role, you'll serve as the primary point of contact for patients, ensuring their journey through our dental practice is smooth, welcoming, and efficient. Your proactive approach will help foster a positive environment that emphasizes compassionate care, accurate information management, and seamless communication between patients and our dental professionals. Duties Greet patients warmly and manage their check-in and check-out processes with professionalism and efficiency Schedule, reschedule, and confirm patient appointments using specialized patient management software and Electronic Health Records (EHR) systems Verify insurance details, process claims, and communicate health insurance policies clearly to patients Maintain strict confidentiality of patient information in compliance with health regulation policies and privacy laws Assist patients in completing necessary forms, updating medical histories, and understanding treatment plans using medical terminology explained in accessible language Answer incoming phone calls promptly, providing accurate information or directing inquiries to appropriate team members Support medical administrative tasks such as data entry, document organization, and maintaining accurate electronic health records (EHR) Experience Proven experience working in a medical or dental office environment with a focus on patient coordination or administrative support Familiarity with Microsoft Office applications for documentation and communication purposes Knowledge of health regulation policies related to patient privacy and confidentiality (e.g., HIPAA compliance) Experience using patient management software, EMR/EHR systems, or other electronic health records platforms Strong customer service skills with the ability to communicate effectively via phone and in person Understanding of health insurance processes including verification, claims submission, and benefits explanation Ability to handle multiple tasks efficiently while maintaining attention to detail in a fast-paced setting Join us to make a meaningful difference in patients' lives by providing exceptional care coordination that combines professionalism with genuine compassion. Your dedication will help create a welcoming environment where every patient feels valued and well-cared for!

Pay:

$21.00 - $24.00 per hour Expected hours: 35.0 - 40.0 per week

Benefits:

401(k) Dental insurance Health insurance Paid time off

Work Location:

In person