A Clinical Coordinator coordinates operations and oversees medical assisting staff in a clinic or medical department. Responsibilities include supervision of day-to-day operations, management of business aspects, HR duties within the team.
$16 and up, depending on experience, plus weekly bonuses
JOB TYPE
Full-time - 8:00-5:00, Monday-Friday
BENEFITS
Three weeks paid time off plus at least eight paid vacation days Performance and holiday bonuses For employees with no other health insurance option, we offer enrollment in our company healthshare with 100% of employee premium paid OR a $200 insurance stipend Continuing education opportunities
JOB DESCRIPTION
Responsibilities include answering phones, scheduling appointments, greeting patients, accepting payments, data entry/record keeping, tracking data, ordering and stocking, outgoing and income mail, coordination with other support staff and providers, and light cleaning. All of our support staff are cross-trained to help in other areas as well.
QUALIFICATIONS
The Patient Care Coordinator is the face of our office, and that face being a warm, welcoming, happy, and knowledgable one is extremely important to us. Whether communicating on the phone or in person, the individual in this role needs to be able to earn trust, solve problems, accommodate needs, and encourage scheduling - ensuring our patients have the best possible experience. Personality and positivity are every bit as important to us as office skills! We have an amazing work culture and are not interested in hiring anyone who will harm our work family or patients with gossip, backbiting, or negativity. A personality test is required of all applicants invited to interview. High school graduate or equivalent Stable work history Excellent communication skills - absolutely essential Positive, outgoing, friendly demeanor - also absolutely essential Computer and office equipment proficiency Excellent time management and organizational skills Professional appearance Commitment to safeguarding protected health information At least one year previous medical/allied health
FRONT OFFICE
experience and familiarity with electronic health record systems strongly preferred Availability during all business hours except lunch break is critical Able to learn quickly to juggle many very important tasks Ability to contribute to a positive culture Commitment to helping us grow to serve more individuals with hearing and communication challenges
ABOUT US
We are an audiology, speech therapy, and occupational therapy practice established in 2002, with offices in Billings, Miles City, and Glendive. We strive to make a positive difference in our patients' lives and believe in having fun while we do it!
