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Insight Global
Patient Service Coordinator III
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Job Description
Job Overview The Patient Service Coordinator III (PSCIII) will support front desk operations providing essential administrative and patient-facing services for a Plastics outpatient facility. Duties Greet patients warmly and professionally upon arrival Verify patient demographics, insurance, and referral information Collect copays and outstanding balances Ensure all necessary forms and consents are completed Schedule follow-up appointments, lab work, and referrals at check-out Communicate effectively with clinical staff to support patient flow Maintain accurate documentation in Epic EMR Answer phones, respond to messages, and assist with patient inquiries Support front desk operations including scanning, faxing, and filing Qualifications High school diploma or equivalent Experience in outpatient clinic setting required Strong customer service and interpersonal skills Ability to multitask and remain organized in a busy environment Familiarity with insurance verification and patient billing processes