Patient Services Coordinator Novant Health - 3.7 Clemmons, NC Job Details 18 hours ago Benefits Paid holidays Health insurance Dental insurance Tuition reimbursement Paid time off Vision insurance Loan forgiveness Opportunities for advancement Retirement plan Qualifications Customer communication Patient scheduling systems Maintaining patient confidentiality Medical office experience Patient demographics Medical coding experience in outpatient clinics Medical scheduling Administrative experience High school diploma or GED Health insurance knowledge Payment posting in medical billing systems Computer skills Clerical experience Managing patient records Medical terminology Healthcare software applications

Full Job Description What We Offer:

Join Our Team as a Patient Services Coordinator at

Novant Health Position:

Patient Services Coordinator III Location:

Clemmons, North Carolina Department:

Family Medicine As a Patient Services Coordinator III, you will: Accurately record patient demographics and insurance information. Efficiently schedule patient appointments. Cross-train in various administrative support functions. Deliver remarkable patient experiences in every interaction. Foster a safe patient environment driven by the principles of "First Do No Harm."

Qualifications:

High school diploma or GED required. One year of clerical experience in a medical office setting. Proficiency in medical office software, including EPIC systems. Excellent verbal communication and organizational skills. Ability to work with changing priorities and maintain confidentiality. Basic medical terminology knowledge. Benefits Competitive salary and opportunities for advancement. Comprehensive benefits package, including health, dental, and vision insurance. Retirement plans with employer matching. Paid time off and holiday pay. Tuition reimbursement and student loan forgiveness programs. Employee wellness programs and discounts.

What We're Looking For:

Education :

High School Diploma or GED, required.

Experience :

One year of clerical experience in medical office setting, required. Other related experience may be considered in lieu of medical office experience. Additional Skills (required): Knowledge of medical office software for the following: updating patient demographic information, posting charges, copays, and scheduling patient appointments. Requires excellent verbal communication skills. Must be able to work with changing priorities. Requires excellent organizational, problem solving and critical thinking skills. Must be able to interact with individuals of all cultures and levels of authority. Requires the ability to maintain confidentiality. Must be able to function as part of a team. Must possess initiative. Basic medical terminology required, knowledge can be obtained through formal classes or work experience. High level of working knowledge of EPIC systems. Detailed knowledge of multiple payors billing requirements. Familiarity of coding requirements for practice specialty. Additional Skills (preferred): Proficient in use of all computer software utilized in practice.