Patient Care Coordinator

Patient Care Coordinator Ability Chiropractic

• 4.6 Kannapolis, NC Job Details Full-time $44,000
• $55,000 a year 13 hours ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance 401(k) matching Employee discount Professional development assistance Referral program Qualifications Customer communication Public speaking Medical scheduling Patient interaction Care plans Communication skills Time management Full Job Description Care Coordinator (High-Performance Role) Ability Chiropractic | $44,000•55,000 (Tiered Growth Available) | In-Person Before applying, please read this in its entirety Our Mission At Ability Chiropractic, our mission is simple: Empower the highest expression of life through the body's innate wisdom.

We lead with Extreme Ownership, have a Bias Toward Action, share our Conviction in Vitalism and Hope , Have a Growth Mindset at all times, and are Results Driven. We intend to Spark a Revolution and are building clinics across regions that drive real patient outcomes through Meaningful Work and Meaningful Relationships, Over-Communication , and staying Curious

• Becoming the Experts.

The Role This is not a front desk position. This role is responsible for owning the day-to-day execution of the clinic —ensuring patients stay on track, schedules remain optimized, and all systems run cleanly and consistently. You are the central point of coordination for patient flow, communication, and follow-through. Core Responsibilities Patient Flow & Schedule Ownership Maintain a highly optimized schedule with minimal gaps Ensure patients stay committed and on pace with care plans Proactively manage cancellations, reschedules, and follow-ups Communication & Follow-Through Respond to all patient communication quickly and clearly Follow up on missed visits, outstanding balances, and next steps Ensure every patient knows exactly what is expected Financial Accountability Collect payments and maintain accurate patient accounts Track and resolve missed or declined payments Ensure financial follow-through is completed consistently Operational Execution Run structured pre-shift and post-shift huddles Track all daily actions, reminders, and follow-ups Maintain clean, organized, and accurate systems at all times Competencies Influential communication Time management Initiative and resourcefulness High-level organization and detail orientation Adaptability Coachability Emotional intelligence Physical Requirements On feet for up to 10.5 hours a day Ability to sustain a consistent pace and level of high engagement throughout extended shifts Ability to move frequently and quickly throughout the clinic and transition quickly between tasks Growth and Development Opportunities At Ability Chiropractic, we promote from within. High performers who consistently create results have opportunities to expand their impact through advanced clinical responsibilities, leadership development, training, and compensation growth: X-ray operator certification Training to perform patient exams Train new and existing team members Personal and professional development coaching Performance-based and referral bonus opportunities

Compensation & Benefits Base Salary:

$44,000

• 55,000 Performance Bonuses tied to: Schedule utilization, Patient follow-through, Collections Health, dental, vision insurance 401(k) with company match after 1 year Paid time off Professional development support Schedule (Non Negotiable)

Mon:

7:00 AM

• 12:30 PM; 2:15 PM
• 6:30

PM Tue:

1:00 PM

• 6:30

PM Wed-Thu:

7:00 AM

• 12:30 PM; 2:15 PM
• 6:30

PM Fri:

7:00 AM

• 12:30

PM Who Thrives Here:

A strong desire to serve others. Loves building relationships. Wants honest feedback and continuous growth. Enjoys a fast-paced environment. Takes ownership without waiting to be asked. Believes exceptional experiences change lives. Is growth-orietned. How to

Apply:

If this is you, send your custom resume to along with your answer to the following question: After reading this posting, what part of this role excites you the most, and what part do you believe will stretch you the most?

Job Type:

Full-time Pay:

$44,000.00

• $55,000.

00 per year

Benefits:

401(k) 401(k) matching Dental insurance Employee discount Health insurance Paid time off Professional development assistance Referral program Vision insurance

Work Location:

In person