Key Responsibilities:

Accurately record patient demographics and insurance information. Efficiently schedule patient appointments. Cross-train in various administrative support functions. Deliver remarkable patient experiences in every interaction. Foster a safe patient environment driven by the principles of \"First Do No Harm.\"

Qualifications:

High school diploma or GED required. One year of clerical experience in a medical office setting. Proficiency in medical office software, including EPIC systems. Excellent verbal communication and organizational skills. Ability to work with changing priorities and maintain confidentiality. Basic medical terminology knowledge. Why Novant Health? Comprehensive benefits package, including health, dental, vision, and life insurance. 401(k) with matching contributions. Tuition reimbursement and opportunities for career advancement. Employee assistance programs and discounts. Flexible schedules and paid time off. Be Part of a Remarkable Team At Novant Health, we believe in the power of diversity and inclusion. Join a team that values your unique talents and is committed to providing exceptional healthcare to our communities.

What We're Looking For Education :

High School Diploma or GED, required.

Experience :

ID 174684

Qualifications:

Education :

High School Diploma or GED, required.

Experience :

One year of clerical experience in medical office setting, required. Other related experience may be considered in lieu of medical office experience. Additional Skills (required): Knowledge of medical office software for the following: updating patient demographic information, posting charges, copays, and scheduling patient appointments. Requires excellent verbal communication skills. Must be able to work with changing priorities. Requires excellent organizational, problem solving and critical thinking skills. Must be able to interact with individuals of all cultures and levels of authority. Requires the ability to maintain confidentiality. Must be able to function as part of a team. Must possess initiative. Basic medical terminology required, knowledge can be obtained through formal classes or work experience. High level of working knowledge of EPIC systems. Detailed knowledge of multiple payors billing requirements. Familiarity of coding requirements for practice specialty. 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