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Nourishing Life Acupuncture

Front Desk Receptionist/ Patient Care Coordinator

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What they do

A Clinical Coordinator coordinates operations and oversees medical assisting staff in a clinic or medical department. Responsibilities include supervision of day-to-day operations, management of business aspects, HR duties within the team.

$66,586 / year median in North Carolina

+25% projected growth

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Job Description

Have people ever called you "crunchy"? Do you have a passion for holistic medicine? Are you outgoing and love connecting with people? Do you enjoy working in a fast-paced, purpose-driven environment? If you said yes to all of the above — keep reading! About Us We're Nourishing Life Acupuncture , a warm and welcoming acupuncture clinic located in the heart of Downtown Monroe . Our mission is to help patients restore balance, reduce stress, and support their health naturally through the power of Traditional Chinese Medicine. We're growing and looking for a Patient Care Coordinator to join our team.
Position Details Part-time:
~10 hours per week to start
Schedule:
Monday:
9:30 AM
  • 2:30
PM Wednesday:
2:00 PM
  • 7:00 PM Must be available to cover other shifts as needed (see clinic hours below)
Clinic Hours:
Monday 9:30 AM
  • 2:30 PM Tuesday 3:00 PM
  • 8:00 PM Wednesday 9:30 AM
  • 7:00 PM Thursday 9:30 AM
  • 7:00 PM Friday 9:30 AM
  • 7:00 PM Occasional weekend hours may be required for community wellness events , which are always scheduled in advance.
What You'll Do You'll be the first friendly face our patients see — setting a calm and welcoming atmosphere where they can relax and heal. You'll help keep our clinic running smoothly while delivering a five-star patient experience.
Responsibilities include:
Greeting and checking in patients, escorting them to treatment rooms Keeping daily operations running on schedule Answering phones, texts, and emails with professionalism and warmth Scheduling appointments using our patient management software Providing general information about acupuncture and our services Assisting with patient superbills or itemized receipts Maintaining a clean and tidy treatment environment Supporting community outreach and wellness events Helping with social media posting and engagement About You You're positive, detail-oriented, and love helping others feel comfortable and cared for. You thrive in organized environments, take direction well, and are a strong multitasker who keeps things running efficiently. A background in healthcare or wellness is great — but not required. Sales or customer service experience is a plus. Compensation & Perks $17
  • 18 per hour , based on experience Monthly incentive bonus program for meeting team goals Free weekly acupuncture treatment 401 (k) plus employer matching contributions Opportunity for additional hours as the clinic continues to grow To Apply If you're looking for a fun, fast-paced, and meaningful work environment where you can make a real impact every day, we'd love to hear from you!
Please complete this Google Form to apply: https://forms.gle/YbsXVFeAaZuLWpk57 Please do not call the office regarding this position.
Please note:
Nourishing Life Acupuncture is a drug-free, smoke-free, and fragrance-free facility. Because our patients' health and healing are our top priorities, we maintain a clean, scent-free environment and cannot allow exposure to secondhand smoke or strong fragrances.
Job Type:
Part-time Pay:
$17.00
  • $18.
00 per hour
Benefits:
401(k)
Work Location:
In person