Front Office Administrator - Medical Practice

Job Overview We are seeking a detail-oriented and organized Office Administrator to join our medical practice. The ideal candidate will be responsible for ensuring the smooth operation of our office by providing essential administrative support. This role requires strong communication skills, attention to detail, and the ability to manage multiple tasks efficiently. As an Office Administrator, you will play a crucial role in maintaining a professional environment and supporting the needs of our staff and clients. Duties Greet and check in patients with professionalism and a friendly demeanor. Schedule and confirm patient appointments, managing provider calendars efficiently. Answer phone calls, respond to inquiries, and direct calls to appropriate personnel. Verify patient insurance information and collect co-pays or outstanding balances. Maintain accurate patient records and input data into the electronic health record (EHR) system. Assist with medical billing and coding as needed. Handle patient paperwork, including consent forms, medical history updates, and referrals. Ensure the waiting area is clean, organized, and welcoming. Coordinate with clinical staff to ensure seamless patient flow. Address patient concerns or complaints with professionalism and escalate issues as necessary. Assist with other administrative duties, such as filing, scanning, and ordering office supplies.

Qualifications:

High school diploma or equivalent (Associate's or Bachelor's degree in healthcare administration is a plus). Previous experience in a medical office or healthcare setting preferred. Knowledge of medical terminology and insurance verification. Proficiency in electronic health record (EHR) systems (experience with [Insert System Name] preferred). Strong communication and customer service skills. Ability to multitask and work efficiently in a fast-paced environment. Detail-oriented with excellent organizational skills. Proficiency in Microsoft Office Suite (Word, Excel, Outlook).

Benefits:

Competitive salary based on experience Health, dental, and vision insurance Paid time off (PTO) and holidays 401(k) or retirement plan options Opportunities for career growth and development Join us as an Office Administrator where your contributions will be valued, and your organizational skills will help create an efficient workplace!

Job Type:

Full-time Pay:

$17.00 - $20.00 per hour

Benefits:

401(k) Dental insurance Employee discount Health insurance Paid time off Vision insurance Ability to

Commute:

Sylva, NC 28779 (Required) Ability to

Relocate:

Sylva, NC 28779: Relocate before starting work (Required)

Work Location:

In person