Medical Receptionist/Patient Care Coordinator Mosaic Dermatology West Fargo, ND Job Details Full-time $19 - $24 an hour 8 hours ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance 401(k) matching Employee discount Qualifications Collaborate with healthcare professionals In-person patient registration Health insurance co-pays Overseeing health insurance pre-certification Phone communication Greeting customers Patient demographics Scanning Assisting medical staff Medical scheduling Healthcare referral management Dermatology Fax machines Organizational skills Modernizing Medicine EHR system Document imaging Health insurance referral requirements Handling patient inquiries Faxing Communication skills Entry level Office phone management Office record organization Full Job Description Mosaic Dermatology | West Fargo, ND Full-Time Benefits | Tuesday-Friday | 32 hours/week | $19-$24/hour Potential to expand to a 40-hour workweek in the future as the practice grows Mosaic Dermatology is an independent dermatology practice in West Fargo dedicated to providing expert, patient-centered medical, surgical, and cosmetic dermatologic care. We are looking for a friendly, organized, and dependable Medical Receptionist / Patient Care Coordinator to join our growing team. Our front desk team plays an important role in the patient experience. We are looking for someone who enjoys working with people, communicates well, pays close attention to detail, and can confidently manage multiple priorities in a busy medical office. What You'll Do

• Welcome patients and provide a friendly, professional check-in and check-out experience.
• Answer and manage incoming phone calls and patient messages.
• Schedule new and established patient appointments.
• Accurately enter and update patient demographics and insurance information.
• Verify insurance eligibility and benefits.
• Assist with insurance referrals and prior authorizations.
• Collect copays, balances, and other patient payments.
• Communicate clearly with patients regarding appointments, office policies, and insurance requirements.
• Scan and manage incoming documents and faxes.
• Maintain an organized and welcoming front desk environment.
• Collaborate closely with physicians, nurses, providers, and administrative staff to keep the clinic running smoothly.
• Assist with additional administrative responsibilities as needed. What We're Looking For
• Excellent customer service and communication skills.
• Friendly, professional, and patient-focused demeanor.
• Strong attention to detail and organizational skills.
• Ability to multitask and prioritize in a busy environment.
• Dependable, proactive, and willing to take ownership of responsibilities.
• Comfortable learning new systems and workflows.
• Previous medical office experience preferred.
• Experience with insurance verification and prior authorizations strongly preferred.
• Dermatology experience is a plus.
• Experience with Modernizing Medicine (ModMed/EMA) is a plus.

Why Mosaic Dermatology? Mosaic Dermatology is a locally owned, independent practice where patients and employees are known as individuals - not numbers. We value teamwork, professionalism, efficiency, and creating an excellent experience for every patient who walks through our doors. This position currently offers a four-day, 32-hour workweek Tuesday through Friday with full-time benefits. As the practice continues to grow, there may be an opportunity to expand the position to a 40-hour workweek in the future. Benefits

• Competitive pay: $19-$24/hour, depending on experience.
• Full-time benefits with a four-day workweek.
• Health insurance.
• Dental and vision insurance.
• 401(k) with employer matching.
• Paid time off.
• Employee discounts on products and services.
• No weekends.

Position Details Job Type:

Full-time Current Schedule:

Tuesday-Friday, 32 hours per week

Future Schedule:

Potential to expand to 40 hours per week as the practice grows

Work Location:

In person - West Fargo, ND To apply, please submit your resume through Indeed or email it to .

Pay:

$19.00 - $24.00 per hour Expected hours: 32.0 per week

Benefits:

401(k) Dental insurance Employee discount Health insurance Paid time off Vision insurance

Experience:

clinic: 1 year (Required)

Work Location:

In person