Overview We are seeking a friendly, organized, and proactive Patient Care Coordinator to be the first point of contact for our patients in our fast growing private, cash-based/OON, 1-on-1 performance-based physical therapy clinic. This role is critical in creating a seamless, high-quality experience while supporting our clinical team and keeping daily operations running smoothly. If you are detail-oriented, confident communicating with people, are a hard worker and eager to learn and grow with a growing business with a great culture, this role is for you. Key Responsibilities Patient Experience & Communication Greet patients warmly and professionally upon arrival Answer phones, text messages, and emails promptly and clearly Schedule, confirm, and manage appointments Educate patients on our services, pricing, and policies Have entry-level sales discussions/filed new inquiry calls and determine if they are a good fit to work with us Assist patients with forms, intake paperwork, and general questions Maintain a calm, welcoming atmosphere in the clinic Administrative & Office Support Manage patient records and documentation in our scheduling/EMR system Process payments, packages, and invoices accurately Track appointment attendance and follow-ups Support front-office workflows and daily operations Keep the front desk, waiting area, and office organized and presentable Communicate effectively with the clinical team to ensure smooth scheduling Clinic Support & Growth Assist with patient reactivation and follow-up outreach Help with basic marketing tasks (handouts, reminders, event sign-ups, newsletters, etc.) Identify opportunities to improve systems and patient flow Represent the Game Changer brand with professionalism and enthusiasm Qualifications Previous experience in a front desk, administrative, or customer-facing role preferred Strong communication and interpersonal skills Excellent organization and attention to detail Comfortable using computers, scheduling software, and basic office technology Ability to multitask and stay calm in a busy environment Reliable, punctual, and professional Sales experience is a bonus, but willing to train someone eager to learn Capable of receiving feedback and improving Experience in healthcare, fitness, or wellness is a plus but not required. What We're Looking For Friendly, confident, and personable Team-oriented Organized and detail-driven Self-motivated and proactive Comfortable discussing pricing and services Someone who genuinely enjoys helping people Someone who is not afraid to take on a challenge Schedule & Compensation Part-time position available with ability to grow into full-time Competitive hourly/salary compensation Supportive, positive work environment with great team atmosphere and culture

Job Types:

Full-time, Part-time Pay:

$20.00 - $25.00 per hour Application Question(s): Do you have experience with marketing? What makes you interested in working at Game Changer Physical Therapy? What makes you a good fit at Game Changer Physical Therapy? How important is work culture and environment for you? Have you ever worked in an out-of-network or cash-based physical therapy clinic before? Do you have experience with sales? Can you receive feedback and implement it into practice?

Work Location:

In person