Job Summary We are seeking 2 professionals and detail-oriented Patient Services Coordinator or Certified Medical Assistant to join our healthcare team with option to be the Office Manager. Minimum 1 Saturday per month is required. The ideal candidate will serve as the first point of contact for patients, managing appointment scheduling, patient check-in and check-out, and administrative support within a semi busy medical office. This role requires excellent communication skills, proficiency with electronic health record (EHR) systems Practice Fusion preferred but not required, and a strong understanding of administrative procedures to ensure smooth clinic operations and exceptional patient service. Duties Greet patients warmly and assist with check-in/check-out processes using EMR systems such as Practice Fusion, Epic etc. Manage appointment scheduling and coordinate patient flow efficiently utilizing medical scheduling software. Verify insurance coverage and perform insurance verification to facilitate billing processes. Collect payments and process medical collections accurately while maintaining HIPAA compliance. Review and update patient records, ensuring accuracy in documentation review, ICD-9/ICD-10 coding, CPT coding, and other medical billing procedures. Answer multi-line phone systems with professional phone etiquette; handle patient inquiries and direct calls appropriately. Maintain organized filing of medical records, documents, and correspondence in compliance with health information management standards. Assist with intake procedures, including data entry using typing skills such as 10 key typing and Microsoft Office applications. Support office management tasks such as filing, data entry, and clerical duties to ensure efficient clinic operations. Collaborate with clinical staff to facilitate care plans and ensure accurate documentation of patient interactions. Uphold HIPAA regulations by safeguarding patient confidentiality at all times. Experience Prior experience in a medical office or healthcare setting is required, especially in clinics or primary care offices. Familiarity with EMR/EHR systems such as Epic, Meditech, Athenahealth, Eaglesoft, Dentrix or similar platforms is highly desirable. Excellent computer skills including proficiency in Microsoft Office Suite (Word, Excel) and multi-line phone systems. Previous experience with front desk duties, patient service, clerical support or office management will be beneficial. This position offers an opportunity to work in a dynamic healthcare environment where professionalism and attention to detail are valued highly. Candidates should demonstrate excellent organizational skills, strong communication abilities, and a commitment to providing outstanding patient care while maintaining compliance with healthcare regulations.

Work Location:

In person

Job Types:

Full-time, Part-time Pay:

$17.00 - $21.00 per hour

Work Location:

In person