Per Diem Patient Experience & Administative Coordinator

• Weekends and/or Evenings, Westfield, NJ KETA Medical Center Westfield, NJ Job Details Part-time | Per diem $40
• $45 an hour 9 hours ago Benefits Travel reimbursement Qualifications Collaborate with healthcare professionals Hospitality In-person patient registration Customer communication Nursing Patient scheduling systems Phone answering Patient question and concern management HIPAA compliance Greeting customers HIPAA Assisting medical staff Insurance medical billing Clinical information systems Psychology Health record tracking CRM system proficiency Social Work Managing patient records Communication skills Technical Proficiency Patient scheduling via phone Entry level Cross-functional communication Under 1 year Full Job Description Per Diem Patient Experience & Administrative Coordinator New York City area | Evenings & Weekends | $40•45/hour Help Shape the Future of Mental Healthcare Are you compassionate, and enjoy working with people?

Are you pursuing a degree or career in healthcare, psychology, mental health, nursing, social work, or a related field? Keta Medical Center is looking for a Per Diem Patient Experience & Administrative Coordinator to join our (Location) clinic. About Keta Medical Center Keta Medical Center is redefining how mental healthcare is delivered through innovative ketamine therapy, integrated psychiatric care and ketamine assisted psychotherapy. Our patient administrative team plays a critical role in creating exceptional experiences and keeping our clinics running smoothly. What You'll Do Welcome patients and create a warm, professional experience from the moment patients start through their trajectory at KETA MC. Manage check-in/check-out, payments, scheduling, and patient communications. Answer calls and respond to patient questions with empathy and professionalism. Coordinate closely with clinicians, billing, marketing and other teams. Maintain accurate patient information and records while following HIPAA requirements. Support insurance and billing-related administrative tasks. Identify problems, take initiative, and ensure the clinic runs smoothly. Learn and use healthcare technology, EMR, scheduling, and CRM systems. The Perfect Fit Smart, curious, and a quick learner. Naturally empathetic and genuinely enjoy helping people. Highly organized and detail-oriented. Reliable, accountable, and proactive. Comfortable with technology and learning new systems. Calm and professional in a fast-paced environment. A strong communicator and team player. Healthcare experience is a plus, but not required. We welcome candidates from healthcare, hospitality, education, customer service, and other people-focused backgrounds.

Schedule Evenings:

5PM

• 9

PM Weekends:

8:45 AM-8:45 PM Per diem scheduling makes this an excellent opportunity for students or individuals looking for meaningful part-time work. Compensation & Benefits $40

• 45/hour Travel reimbursement may be available for assignments at distant Keta locations when required.

Why Keta? You'll gain hands-on experience in mental healthcare, patient experience, healthcare operations, and innovative clinical care while working alongside physicians, nurses, and other healthcare professionals. If you're compassionate, capable, curious, and ready to learn, we'd love to meet you. E04JI802h2c2409axnk