Patient Care Coordinator Trilogy Wellness Inc. Grand Island, NY Job Details Full-time $18 - $22 an hour 1 hour ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance 401(k) matching Qualifications Patient scheduling systems Microsoft Excel Electronic health records (EHR) management Medical office experience Medical scheduling Administrative experience Clinical data entry Typing Quality data entry Customer data entry Full Job Description Overview We are seeking a dedicated and detail-oriented Patient Care Coordinator to join our healthcare team. The ideal candidate will possess a strong background in medical office administration, excellent communication skills, and a passion for providing exceptional patient support. As a Patient Care Coordinator, you will serve as a vital link between patients and healthcare providers, ensuring smooth operations, accurate documentation, and compassionate service. This role offers an opportunity to make a meaningful difference in patient experiences while maintaining compliance with health regulations and privacy standards. Duties Manage patient appointments, scheduling, and follow-up communications efficiently using patient management software and electronic health records (EHR). Assist patients with registration, insurance verification, and understanding health coverage policies, ensuring clarity and accuracy. Maintain strict confidentiality of patient information in accordance with health regulation policies and privacy laws. Provide administrative support by preparing medical documents, updating patient records, and processing billing or insurance claims. Serve as the primary point of contact via phone and client communication channels to address inquiries, provide guidance, and coordinate care. Support healthcare providers by managing documentation workflows, ensuring compliance with medical terminology standards and EHR/EHR management protocols. Facilitate effective communication between patients and medical staff to enhance overall care delivery and patient satisfaction. Experience Proven experience working in a medical office or healthcare administrative setting. Familiarity with medical terminology, health insurance policies, and regulatory requirements related to healthcare documentation. Proficiency in Microsoft Office applications such as Word, Excel, and Outlook for administrative tasks. Experience with patient management software and electronic health records (EHR/EHR) systems is essential. Strong customer service skills with the ability to handle sensitive information professionally and maintain patient confidentiality. Excellent phone communication skills coupled with effective client interaction abilities. Demonstrated ability to multitask efficiently in a fast-paced office environment while maintaining attention to detail through accurate typing and data entry. Join our team as a Patient Care Coordinator to deliver compassionate support while ensuring operational excellence in healthcare delivery!

Pay:

$18.00 - $22.00 per hour Expected hours: 40.0 per week

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance

Work Location:

In person