A Clinical Coordinator coordinates operations and oversees medical assisting staff in a clinic or medical department. Responsibilities include supervision of day-to-day operations, management of business aspects, HR duties within the team.
Approximately 15-20 hours per week (flexible based on office needs) About the Position We are looking for a friendly, organized, and dependable Practice Coordinator to help support our growing acupuncture practice and continuing education programs. This position is ideal for someone who enjoys working with people, takes pride in creating an organized and welcoming environment, and can confidently manage a variety of administrative responsibilities. As the Practice Coordinator, you will be the first point of contact for our patients and workshop participants. You will help ensure that the office runs smoothly, patients receive exceptional service, and administrative tasks are completed efficiently so the practitioner can focus on patient care. ResponsibilitiesPatient Care & Front Desk Welcome patients warmly and create a positive first impression Answer incoming phone calls and respond to voicemail messages Schedule, confirm, and reschedule patient appointments Check patients in and out Collect payments and provide receipts Follow up with patients regarding appointments and scheduling Assist patients with forms and general office questions Administrative Support Manage office email correspondence Respond to patient and workshop inquiries Maintain appointment schedules and patient records Prepare forms, documents, and correspondence Assist with basic bookkeeping support and expense tracking Maintain organized office files and systems Office Operations Prepare treatment rooms before patient appointments Keep treatment rooms clean, organized, and fully stocked Order office and clinical supplies Monitor inventory and restock supplies as needed Coordinate office deliveries and vendor orders Help maintain an organized, calm, and professional office environment Workshop Coordination Register participants for continuing education workshops Process registrations and payments Send confirmation emails and workshop information Maintain participant lists Assist with workshop preparation and event logistics Help coordinate workshop materials and supplies Communication & Marketing Support Send appointment reminders and follow-up emails Assist with email newsletters and announcements Help update website or social media content as needed Respond promptly to general inquiries QualificationsRequired Excellent organizational skills and attention to detail Friendly, professional, and compassionate personality Strong verbal and written communication skills Excellent customer service skills Ability to multitask and prioritize responsibilities Comfortable learning scheduling and office software Reliable, punctual, and self-motivated Preferred Experience in a healthcare, wellness, or medical office Administrative or executive assistant experience Experience coordinating events or educational programs Familiarity with electronic health records (EHR/EMR) Experience with Microsoft Office, Google Workspace, or similar software Interest in acupuncture, wellness, or holistic healthcare The Ideal Candidate The ideal candidate is someone who enjoys helping people and takes initiative. You are organized, dependable, and calm under pressure. You notice the little details that make patients feel cared for, communicate professionally, and enjoy creating systems that help an office run efficiently. Compensation Competitive hourly compensation based on experience. To Apply Please submit your resume along with a brief cover letter describing your administrative experience, customer service background, and why you are interested in joining our practice.
