A Clinical Supervisor or Manager supervises staff and manages services in a clinical program. May provide clinical supervision for nursing, counseling or home health care staff. Works to ensure quality patient care. Trains and develops clinical staff and manages clinical program budgets.
Hour Children (HC) is an organization founded to help incarcerated and formerly incarcerated women and their children successfully rejoin the community, reunify with their families, and build healthy, independent, and secure lives. Hour Children provides compassionate and comprehensive services that approach work in an anti-discriminatory, inclusive environment and are committed to HC's standards of justice, diversity, equity, and inclusion. This position oversees psychotherapy, crisis intervention, care coordination, and counseling skills of counselors serving individuals identified as women residing in HC's ten residences. Supervise the mental health team and residential staff, provide clinical support and treatment oversight, and develop new services/programs to meet the needs of HC clients.
Duties and Responsibilities:
Provide holistic individual and group supervision to the clinical staff, including child and family therapists, counselors, case managers, and house managers Coordinate intake interviews, screening, assessment, goal setting, progress monitoring, advocacy, and referrals in conjunction with HC clinical community and correctional facility staff Provide clinical expertise, staff supervision, and training to treatment and administrative staff Ensure that there is adequate staff coverage for case management and counseling team Facilitate clinical case conference meetings and intake multidisciplinary team meetings Work with staff to facilitate gender-responsive and trauma-informed group programming such as Seeking Safety, Beyond Anger and Violence, Circle of Safety, Parenting Journey, Beyond Trauma, and Women of Color focused groups. Review clinical records, assess client progress, and provide collaborative input concerning treatment activities (behavioral, academic, therapeutic, and psychiatric) Collaborate with in-house and community resources to ensure seamless integration of services, particularly for those with acute and complex needs Promote consistent client engagement and retention in mental health, housing, and other services to address barriers to housing facility Facilitate mediation, case conferences, and house meetings, as needed Monitor client charting documentation according to agency standards, such as court reports, client case notes, service plans, and any documentation needed for timely service delivery Assist with developing policies, processes, procedures, and systems that meet regulatory requirements of the mental/behavioral health services Attend internal staff meetings, as well as related external meetings and trainings with resource partners Actively engage in complex problem solving, professional learning, collaboration, conflict resolution, and relationship building. Perform additional department or agency-related duties or special projects as directed by supervisor the
Senior Director of Programs, Chief Impact & Program Officer, or Executive Director Supervision:
Conduct 1-to-1 and group meetings with members of your team on a regular basis (weekly/bi-weekly). Update the performance goals, accomplishments, notes, and feedback to the Senior Director of Programs Troubleshoot difficult resident cases; intervene and directly assist in special needs cases. Document interactions and communications with and on behalf of residents in AWARDS.
Qualifications and Requirements:
Serve as part of a dynamic, collaborative leadership team focused on advancing HC's mission and values Licensed in
NYS -LCSW
Excellent verbal and written communication skills 5 years' experience supervising staff serving justice-impacted populations who have experienced complex trauma. Preferred experience centering individuals identified as women Excellent time management and verbal and written communication skills. Experience with CAPS and AWARDS prioritized. Familiar with evidence-based treatment models such as
CBT, MI, DBT, TF-CBT.
Must be able to deliver services in a culturally sensitive manner centering justice, equity, diversity, and inclusion Must be able to work independently and as part of a team and be on call for client emergencies Computer and technical skills, specifically Microsoft Office programs Experience with navigating public benefits, substance use treatment systems, and/or supportive housing programs Training in trauma-informed care and person-centered documentation and case planning preferred. Maintain flexible schedule to meet needs of population Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
