Patient Experience + Aesthetics Coordinator Aesthetics Cincinnati, OH Job Details Part-time | Full-time From $16 an hour 7 hours ago Benefits Paid time off Employee discount Qualifications Photography Customer communication Teamwork Assisting medical staff Attention to detail Hospitality industry experience Full Job Description

PATIENT EXPERIENCE + AESTHETICS COORDINATOR

An award-winning Cincinnati medspa is looking for an exceptional individual to join our growing team. We are looking for someone who genuinely loves skincare, aesthetics, beauty and helping people feel their best. Someone who is upbeat, positive, professional and excited to continue learning in an ever-evolving industry.

Our philosophy is simple:

we listen to our patients, educate them on their options and help them choose treatments and products that align with their individual goals. We believe in building relationships and creating an experience that makes patients feel comfortable, informed and cared for. What You'll Do This is a hands-on role that works closely with our providers and patients throughout their experience.

Responsibilities include:

Welcoming and rooming patients Answering phones and scheduling appointments Reviewing patient intake forms and preparing patients for their visit Assisting providers during consultations and documenting physician notes Taking consistent before-and-after photography Preparing treatment plans and quotes for desired services Educating patients about skincare products, treatments and services Following up with patients after consultations and procedures Helping patients navigate their aesthetic goals and treatment options Supporting the team with day-to-day patient care and office operations Who We're Looking For The right person isgenuine, polished, dependable and naturally good with people. You don't need to know everything about aesthetics on day one but you do need to be passionate about learning it. We're looking for someone who: Has a genuine interest in skincare and medical aesthetics Enjoys learning about treatments, products and emerging technologies Communicates confidently and professionally Is comfortable discussing pricing and recommending products and services Has strong attention to detail Can multitask while maintaining an elevated patient experience Takes initiative rather than waiting to be told what needs to be done Is positive, dependable and team-oriented Understands that exceptional patient care happens before, duringand after the appointment Experience in aesthetics, skincare, luxury retail, hospitality, healthcare or a similar patient/client-facing environment is preferred, but we are willing to train the right person.

POSITION

Part-time to start, with the potential to grow into a full-time position.

BENEFITS

Both part-time and full-time team members are eligible for a combination of traditional employee benefits and exclusive medspa benefits, including access to treatments, skincare and aesthetic services. If you are passionate about aesthetics, love working with people and want to become part of a team where you can continue learning and growing, we'd love to hear from you. Please submit your resume along with a brief introduction telling us why the aesthetics industry interests you and what you believe creates an exceptional patient experience.

Job Types:

Full-time, Part-time Pay:

From $16.00 per hour

Benefits:

Employee discount Paid time off Application Question(s): Walk me through your current skincare routine. What products are you using, and why did you choose them?"

Experience:

customer service: 1 year (Preferred)

Work Location:

In person