Patient Care Coordinator Cleveland Dental Institute - 3.5 Cleveland, OH Job Details Full-time From $16 an hour 1 hour ago Benefits Dental insurance Paid time off Vision insurance 401(k) matching Life insurance Qualifications Computer operation Computer literacy HIPAA English Medical scheduling High school diploma or GED Records management Computer skills

Full Job Description Cleveland Dental Institute Schedule:

Full Time, Monday-Friday | 8:30 AM - 5:30

PM Location:

11201 Shaker Blvd #136, Cleveland, OH 44104 Cleveland Dental Institute is seeking a Patient Care Coordinator to support patient access, scheduling, and front office operations in a fast-paced academic dental environment. This position serves as a primary point of contact for patients and plays a key role in delivering an excellent patient experience. Key Responsibilities Greet and assist patients in person and by phone in a professional and courteous manner Schedule patient appointments and manage provider calendars Verify insurance eligibility and explain benefits to patients Collect co-payments and process patient payments Coordinate patient flow between front office and clinical teams Maintain accurate patient records and documentation in Dentrix Ensure compliance with HIPAA and patient privacy regulations Address patient questions and concerns and escalate issues as appropriate Collaborate effectively with faculty, residents, and clinical staff May be asked on occasion to assist at neighboring Cleveland Dental Institute locations Required Qualifications High school diploma or General Educational Development (GED) equivalent Ability to read, write, and communicate effectively in English for patient care, safety, and documentation Strong customer service and communication skills Basic computer proficiency Ability to work full-time, Monday through Friday Professional demeanor and patient-focused approach Successful completion of a background check is required Preferred Qualifications Previous experience in a dental or medical office Experience using Dentrix practice management software Knowledge of dental insurance verification and billing Bilingual skills (preferred but not required) Benefits Health insurance Dental insurance Vision insurance Life insurance 401(k) with employer match Paid Time Off (PTO) Federal holidays off Promotion from within and opportunities for career growth Physical Requirements Ability to sit, stand, walk, and move throughout the clinic for extended periods Ability to bend, reach, lift, and carry up to 25 pounds Ability to perform repetitive motions, including hand and wrist movements Ability to see, hear, and communicate effectively to perform job duties safely Ability to work in a clinical environment with exposure to noise, chemicals, and bodily fluids, using appropriate protective equipment Equal Employment Opportunity Statement Cleveland Dental Institute is an Equal Opportunity Employer and complies with all applicable federal and Ohio employment laws. Employment decisions are made without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, military or veteran status, ancestry, or any other status protected under federal, state, or local law. Cleveland Dental Institute complies with the Ohio Civil Rights Act, the Americans with Disabilities Act (ADA), and applicable wage and hour laws. Reasonable accommodations are available for qualified individuals with disabilities throughout the hiring process and during employment. This employer participates in E-Verify.

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//www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.

pdf https:

//www.e-verify.gov/sites/default/files/everify/posters/IER_RightToWorkPoster%20Eng_Es.pdf

Pay:

From $16.00 per hour Application Question(s): What is your pay expectation? Ability to

Commute:

Cleveland, OH 44104 (Required)

Work Location:

In person