Front Office / Patient Care Coordinator A Step Ahead Pediatric Therapy Tulsa, OK Job Details Part-time $14 - $16 an hour 4 hours ago Qualifications Teamwork Medical documentation Administrative experience High school diploma or GED Organizational skills Computer skills Full Job Description Job Summary We are a growing pediatric outpatient therapy clinic dedicated to helping children and families reach their fullest potential through compassionate, individualized care. Our clinic provides occupational therapy, physical therapy, speech therapy, and feeding therapy in a fun, collaborative, and family-centered environment. We are looking for a friendly, organized, dependable, and detail-oriented Front Office / Patient Care Coordinator to join our team on a part-time basis. This position plays an important role in keeping our clinic running smoothly and creating a welcoming experience for the children and families we serve. Position Overview As a member of our front office team, you will often be the first point of contact for patients and families. The ideal candidate is personable and professional, comfortable communicating with parents and caregivers, and able to confidently manage multiple responsibilities in a busy pediatric therapy environment.

Responsibilities may include:

Greeting patients and families and providing a welcoming front-office experience Answering and directing phone calls, emails, and parent questions Scheduling and coordinating therapy appointments Communicating schedule changes, cancellations, and therapist availability Maintaining accurate patient demographic and insurance information Assisting with intake paperwork, referrals, authorizations, and other patient documentation Collecting patient payments and assisting with basic front-office billing responsibilities Communicating professionally with therapists, families, physicians' offices, and insurance representatives Maintaining patient confidentiality and following HIPAA requirements Assisting with general administrative and organizational tasks as needed Qualifications Previous front office, administrative, medical office, or healthcare experience preferred Pediatric healthcare or outpatient therapy experience is a plus Excellent organizational skills with strong attention to detail Ability to multitask and prioritize responsibilities in a fast-paced environment Strong written and verbal communication skills Friendly, patient, and professional when interacting with children and families Comfortable problem-solving and working independently when needed Dependable, punctual, and team-oriented Comfortable using computers, email, scheduling systems, and electronic health records Ability to maintain professionalism and confidentiality at all times Candidate Requirements High school diploma or equivalent required Consistent and dependable work history Reliable transportation Strong computer and administrative skills Excellent customer service and interpersonal skills Must be available to work a consistent schedule: Tuesday-Friday, 12:00 PM - 5:00 PM Experience in a pediatric, therapy, or medical office setting is strongly preferred We are looking for someone who genuinely enjoys working with children and families and wants to be part of a supportive, collaborative pediatric therapy team. The right candidate will be someone who takes initiative, communicates well, pays close attention to details, and helps create a positive experience for our patients from the moment they walk through the door.

Pay:

$14.00 - $16.00 per hour Expected hours: 20.0 per week

Work Location:

In person