We are looking for experienced Patient Schedulers to join our healthcare team and help coordinate patient care and services. In this role, you'll be responsible for scheduling and maintaining patient appointments/services, communicating with patients and families, and coordinating with healthcare staff, providers, and referral sources to ensure patients receive the care they need. This is an onsite opportunity in Portland, OR.
Responsibilities:
Schedule and maintain accurate patient care schedules Coordinate services with management and interdisciplinary care teams Serve as a liaison between patients, families, staff, providers, and referral sources Resolve scheduling and service issues professionally and promptly Complete assigned weekend/on-call coverage and administrative duties
Requirements:
High school diploma/GED Patient scheduling and/or healthcare customer service experience Strong verbal and written communication skills Home health experience highly preferred HomeCare HomeBase (HCHB) experience preferred
800 Hours (Approx. 5 months) Contract to Hire opportunity (opportunity to convert to permanent employment upon successful completion of contract period).
For California Applicants:
We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO) , and the California Fair Chance Act (CFCA). This position is subject to a background check based on its job duties, which may include patient care, working with vulnerable populations, access to financial and confidential information, driving, working with heavy machinery, or working in a warehouse or laboratory environment. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients.