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Cadence Hearing Services

Audiology Patient Care Coordinator

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What they do

A Clinical Coordinator coordinates operations and oversees medical assisting staff in a clinic or medical department. Responsibilities include supervision of day-to-day operations, management of business aspects, HR duties within the team.

$72,782 / year median in Pennsylvania

+13% projected growth

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Job Description

Cadence Hearing Services is seeking a patient care coordinator with experience for our Doylestown office. This is a part-time position 2 days per week with various schedules between 9:00 a.m. to 5:00 p.m., For this position to be a good fit, there are a few qualities we require candidates to possess: Basic computer literacy skills
  • MS Office (Word, Excel, Outlook). We will train to use our user-friendly data Office Management Software. Excellent customer service skills and must enjoy working with the public . Excellent oral and written communication stills Well-versed in English language with good articulation and volume
  • Many of our patients are hearing-impaired and you may be asked to speak up or repeat yourself, especially over the phone. Patience and politeness
  • Again, you may be asked to repeat yourself often or need to speak slowly and clearly, while being understanding and compassionate of others' disabilities. Courtesy and a caring, pleasant demeanor
  • Essential as you will be the first person our patients see when they arrive, or speak to when they call Attention to detail
  • To ensure we provide optimal care and keep accurate records Ability to establish and maintain a professional rapport with patients and co-workers Effectively handle multiple incoming telephone lines with the ability to answer general questions and schedule appointments for Audiologist Heavy patient traffic
  • meet and greet appointments and walk-ins requesting hearing aid assistance Assist audiologist with clerical work and other tasks as necessary upon request Familiarity with basic medical terminology
Education and Experience:
High School Diploma or equivalent. Experience in an environment with an emphasis on sales and customer interaction. Past experience working with the senior population and/or insurance billing is a plus.
Job Type:
Part-time Pay:
$19.00
  • $24.
00 per hour
Education:
High school or equivalent (Preferred)
Experience:
Customer Service:
1 year (Preferred)
Work Location:
In person