Patient Service Coordinator My Eye Dr - 2.5 Havertown, PA Job Details Full-time $18 - $20 an hour 16 hours ago Benefits Health savings account Health insurance Dental insurance 401(k) Flexible spending account Tuition reimbursement Paid time off Vision insurance 401(k) matching Employee discount Paid orientation Opportunities for advancement Flexible schedule Bereavement leave Life insurance Qualifications HIPAA Filing Administrative experience Organizational skills Clerical experience Full Job Description Job Summary We are seeking a dynamic and detail-oriented Patient Service Coordinator to join our healthcare team. In this vital role, you will serve as the first point of contact for patients, healthcare providers, and insurance companies, ensuring smooth operations within the medical office environment. Your energetic approach and exceptional organizational skills will help facilitate efficient patient flow, accurate documentation, and effective communication across clinical and administrative teams. This position offers an exciting opportunity to contribute to quality patient care while honing your expertise in medical administrative support and health information management. Duties Greet patients warmly and manage front desk operations with professionalism and enthusiasm, including scheduling appointments and answering phone inquiries with excellent phone etiquette. Verify patient insurance coverage, process payments, and handle medical collections to ensure accurate billing and reimbursement. Utilize EMR (Electronic Medical Records) systems such as Epic, Meditech, Athenahealth, or eClinicalWorks to document patient information accurately and review medical records for completeness. Assist with clinical documentation review, ensuring compliance with HIPAA regulations and confidentiality policies while managing medical records and health information securely. Coordinate patient care plans by scheduling appointments, follow-up visits, and procedures using medical office management software. Support medical coding processes by applying CPT (Current Procedural Terminology), ICD-9, ICD-10 coding standards for billing purposes. Maintain proficiency in health insurance knowledge, Medicare guidelines, and health information management practices to optimize billing processes. Perform clerical duties such as filing, data entry (including 10-key typing), and maintaining organized medical files in accordance with clinic protocols. Collaborate effectively with clinical staff to facilitate seamless patient care delivery while adhering to clinical confidentiality policies. Skills Strong knowledge of EMR/EHR systems including Epic, Meditech, Athenahealth, eClinicalWorks; ability to navigate electronic health records efficiently. Proven experience in medical billing, coding (ICD-10/ICD-9/CPT), and insurance claims processing with attention to detail. Excellent customer service skills combined with professional phone etiquette and communication abilities. Bilingual capabilities are preferred to serve diverse patient populations effectively. Demonstrated clinic or medical office experience with familiarity in healthcare administrative workflows. Proficiency in Microsoft Office Suite for documentation, reports, and correspondence. Knowledge of HIPAA regulations, clinical confidentiality policies, and health insurance procedures including Medicare guidelines. Ability to perform multiple clerical tasks such as filing, data entry, typing (including 10-key), and managing electronic health records efficiently. Strong organizational skills with the ability to prioritize tasks in a fast-paced environment while maintaining accuracy. Join our team as a Patient Service Coordinator if you're passionate about delivering exceptional patient experiences through energetic support and meticulous administrative excellence! This role is essential in creating a welcoming environment where patients feel valued and cared for every step of their healthcare journey.

Pay:

$18.00 - $20.00 per hour Expected hours: 33.0 - 40.0 per week

Benefits:

401(k) 401(k) matching Bereavement leave Dental insurance Employee discount Flexible schedule Flexible spending account Health insurance Health savings account Life insurance Opportunities for advancement Paid orientation Paid time off Tuition reimbursement Vision insurance

Work Location:

In person