Mental Health Payee Service Coordinator

• $1,500 Hiring Bonus Wesley Family Services
• 3.

1 New Kensington, PA Job Details Full-time $19 an hour 2 days ago Benefits Mileage reimbursement Paid parental leave Paid holidays Disability insurance Health insurance Dental insurance 401(k) Tuition reimbursement Paid time off Parental leave Employee assistance program Vision insurance 401(k) matching Professional development assistance Flexible schedule Life insurance Referral program Retirement plan Pet insurance Qualifications Computer operation Experience working with individuals with neurodevelopmental disorders Interdisciplinary collaboration in health services social work Writing skills Client rapport building Community resource coordination in health services social work Mental health resources facilitation Driver's License Intellectual disabilities support Direct support Budget account management (social services) Relationship management Individual case management in social services Working with individuals with mental health conditions Productivity software Clinical confidentiality policies Associate's degree Experience working with individuals with intellectual disabilities Provider communication in social service case management Full Job Description $1,500 HIRING BONUS

• paid over the course of the 1st year of employment Wesley Family Services offers the following benefits:

ALL EMPLOYEES

Tuition discounts

• up to a 20% discount on tuition for certain degree programs at local partnering colleges Annual performance evaluations with pay increase eligibility Employee Assistance Program Free licensure supervision (minimum work hours may apply) WFS Wellness Center myStrength Discounted home, auto, and pet insurance

FULL TIME EMPLOYEES

10 paid holidays + paid Celebration Day 15 paid time off days 1st year, 20 paid time off days 2nd year, continues to increase Tuition reimbursement for qualifying courses of up to $2,000 per semester or course ($6,000 per fiscal year maximum reimbursement) Medical, dental, and vision insurance (effective the 1st of the month following 30 days of work) Two weeks paid parental leave Employer paid life insurance Employer paid short term and long term disability insurance 401k plan with an employer match of up to 4%

• eligible after 1 consecutive year of service

JOB PURPOSE/SUMMARY

WFS provides Representative Payee services to consumers who have a mental health diagnosis or intellectual developmental disorder (IDD) and require assistance to manage their social security benefits and to meet their basic financial needs. The Financial Service Coordinator provides direct financial case management services to these consumers.

MINIMUM QUALIFICATIONS

Education and Experience:

• Associate's degree in a human services field and 5 years of experience in direct care OR
• Bachelor's degree in a social work or social sciences related field and a minimum of 1 year of experience in direct care

Licenses, Certifications & Clearances:

• Act 33/34 Clearances
• FBI Clearance
• Valid State of PA Class 1 Drivers License

KNOWLEDGE, SKILLS, ABILITIES

• Ability to budget

SSI/SSDI

benefits and money management skills.

• Exhibits ethical business behavior and maintains confidentiality of information and compliance as required by WFS policy.
• Ability to exhibit cultural sensitivity and to contribute to a work environment where diversity is welcomed and supported.
• Knowledge of basic computer skills, proficiency with Microsoft Office, and the ability to work within the program's financial management software.
• Ability to establish a respectful relationship with consumers served to help them gain skills and confidence.
• Ability to recognize the capacity of people to grow and change at their own pace.
• Knowledge of the theories and principles used in providing financial case management services.
• Knowledge of a wide variety of mental health/substance use/intellectual developmental diagnostic categories and accepted treatment methods.
• Ability to work professionally, effectively, and collaboratively with other community agencies, the general public, and agency staff.
• Ability to identify the needs of consumers and/or families and to gain their confidence and cooperation.
• Ability to communicate effectively and thoroughly both orally and in writing.
• Ability to manage time and meet deadlines by prioritizing and organizing activities to meet the simultaneous needs and guidelines of the agency, external providers, and the Social Security Administration (SSA).
• Ability to utilize supervision in a constructive manner.
• Ability to initiate, self-monitor, and maintain the demands of a detail-oriented workload independently both in and out of the office.
• Ability to broker resources and be the "go-to" resource for financial management.
• Ability to manage crises.
• Ability to identify internal/external resources.
• Ability to work autonomously and make independent decisions utilizing knowledge, skills, and good judgment.
• Ability to travel as needed.

ESSENTIAL DUTIES & RESPONSIBILITIES

• Assesses individual strengths and needs through Representative Payee referral process, review of social and clinical information, and face-to-face individual budget meetings.
• Conducts initial budget meeting with the consumer and referral source, reviews and assesses overall financial picture, prioritizes needs, opens case in electronic record according to regulations, and presents needs and budget strategy to Supervisor and related team members.
• Develops, prepares, and implements an individualized budget for each person receiving Representative Payee services. Ensures face-to-face and/or phone contact with the consumer, as needed, to assist with financial concerns, build on strengths, and achieve budgeting goals.
• Completes daily/routine tasks to ensure the consumer obtains the funds designated in his/her budget plan.
• By being aware of all mandated social security regulations, complies with reporting the necessary information to the appropriate party within identified time frames.
• By being aware of all services received by the consumer (e.g., Service Coordination, Supportive Living, Outpatient, etc.), participates in case reviews as part of an integrated treatment team. Meets with the consumer, their family, other agency team members, and/or outside parties in and out of the office.
• Through being knowledgeable of benefits, is able to access benefits for which consumers may be eligible, including, but are not limited to, Medicare, Medicaid, food stamps, Supplemental Security Income (SSI), Social Security, veteran's benefits, Women, Infants, and Children (WIC) program, rent and utility rebates, etc.
• Ensures that the consumer's financial needs are met through the utilization of natural supports (e.g., family, friends), community resources, or specialized services (e.g., debt consolidation agencies, attorneys). Assists consumers and other team members in identifying, linking, accessing, and coordinating such resources.
• Investigates financial resources and communicates this information to colleagues as a member of an integrated treatment team. Maintains current awareness of available financial resources, including possible funders, eligibility requirements for such programs, and alternative resources.
• Participates in interdisciplinary team meetings to ensure appropriateness and responsiveness of services in relation to the consumer's needs. Communicates with agency program staff regarding consumer's needs and/or issues.
• Advocates for the consumer to ensure responsiveness from natural, community, and specialized services, including providing information, removing barriers, creating options, and resolving financial problems.
• Maintains accurate and timely written documentation of activity on the consumer's behalf. Adheres to regulations for documentation. Updates consumer's electronic record as needed. Reviews charts for compliance with regulations. Prepares for formal audits.
• Utilizes the designated amount of available time in productive service to consumers. Records time spent on individual and collateral contacts.
• Coordinates and monitors specialized financial arrangements with personal care homes, Dom care facilities, assisted living facilities, etc. Updates arrangements, as necessary, and informs relevant team members of changes.
• Completes forms, outcomes information, satisfaction surveys, and other program related material within the designated time frames.
• Addresses all issues of fraud waste and/or abuse if they arise and proactively looks for ways to prevent instances of fraud, waste, and abuse in the service delivery system and work systems of the agency as described in the agency Compliance Plan.
• Works in conjunction with program personnel to review any changes in Representative Payee benefit payments to assure that changes are appropriate and based on proper information.
• Recommends and establishes individual burial or special needs trusts to ensure consumers stay under established resource limits.
• Completes routine paperwork.

How to

Apply:

You can submit through Indeed or go to our website directly at: wfspa.org/careers Quality Whole Person Care® is Wesley Family Services service philosophy that aims to enhance the clinical care provided to individuals served while also helping to strengthen the way we support one another as colleagues. WFS has embedded QWPC practices which emphasize every person has value in all aspects of services and work-place culture. WFS is proud to be an Equal Opportunity Employer. Our policies for both current and prospective employees prohibits discrimination on the basis of race, color, religion, ancestry, national origin (including limited English proficiency), age, sex assigned at birth, sexual orientation, transgender identity, gender transition, gender identity, gender expression, disability, pregnancy, or military/veteran status.

Job Type:

Full-time Pay:

$19.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Employee assistance program Flexible schedule Health insurance Life insurance Mileage reimbursement Paid time off Parental leave Professional development assistance Referral program Retirement plan Tuition reimbursement Vision insurance

Education:

Associate (Required)

Experience:

mental health: 1 year (Required) Ability to

Commute:

New Kensington, PA (Required)

Work Location:

In person