Clinic Coordinator Minds Moving Forward, L.L.C. Folsom, CA Job Details Part-time $20 - $21 an hour 3 hours ago Benefits Free parking On-site gym Qualifications Teamwork HIPAA Windows Quality assurance Attention to detail Full Job Description Administrator / Clinic Coordinator Join Our Dynamic Team as a Clinic Coordinator! Are you an outgoing, detail-oriented, and efficient professional looking to make a real impact? Ready to be part of a vibrant team where your skills and expertise are valued and celebrated? Be the Heart of Our Team. We'll Support the Rest. Our admin team is the backbone of our practice—you keep everything moving so our therapists can focus on what they do best. We know the work you do matters, and we make sure you feel supported every step of the way. Here's what you'll enjoy with us: Competitive compensation A warm, supportive environment where your role truly makes a difference A modern, light-filled space with free parking Convenient location near Hwy 50 and Prairie City Rd in Folsom, CA You'll be joining a team that values collaboration, kindness, and growth—for our clients, for our therapists, and for you. Our Vision We help children, adults, and elite athletes clear trauma and mental blocks through active, neuro-informed care, restoring emotional resilience and peak execution. Our Core Values Customized & Active Approaches to

Mental Health Elite Quality of Care & Expertise Efficiency & Precision Concierge-Level Responsiveness Privacy & Discretion What You'll Do:

Intake Coordination and Scheduling Support:

Provide exceptional support to our Psychotherapy practice, assisting with client bookings, payments, and managing intake & consent forms.

Client Interaction:

Provide concierge level responsiveness to clients by phone and email.

Quality Assurance:

Ensure all administrative tasks are completed accurately while maintaining compliance with privacy policies and the Health Insurance Portability and Accountability Act (HIPPA). Responsibilities may include follow-ups on payments, securing payment information, and uploading secure documents. Manage booking software, including schedules and treatments offered.

Consult Calls & Client Conversion:

Conduct phone consultation calls with potential clients. You will be trained to confidently lead these calls, ask the right questions, and match clients with the best-fit therapist based on their needs. Your role is to guide the conversation, build trust quickly, answer questions, and help clients take the next step to book their appointments. To Succeed in

This Role:

You possess excellent communication skills and the ability to lead and promote the vision of the clinic. You must be extremely organized, thinking 10 steps ahead, with the ability to see the big picture with an entrepreneurial mindset. You have a passion for helping others, as you will be the primary point of contact for our clients. You are able to use technology platforms, such as Google Workspace Apps and Canva.

Qualifications:

2-3 years of experience in Client Care and Customer Service, preferably in a medical office at the front desk. Psychology undergraduate students and graduates are welcome!

Skills & Attributes of Our Ideal Candidate:

Dynamic, self-motivated individual with the ability to work independently, proactively, and well under pressure. Strong communication skills with the ability to communicate professionally and compassionately. Confidence in sharing ideas and constructive feedback to help us grow. Ability to juggle multiple projects simultaneously, meeting deadlines and keeping promises. Tech-savvy, with experience using Google Drive Suite, Gmail, Mac, and Windows. Knowledge of TherapyNotes software is an asset. An appetite for innovation and simplicity with a strong process orientation. Ability to work autonomously and collaboratively with a talented team.

Application Process:

Please email your resume/cv and a cover letter to

Pay:

$20.00 - $21.00 per hour Expected hours: 5.0 - 20.0 per week

Benefits:

On-site gym Ability to

Commute:

Folsom, CA 95630 (Required)

Work Location:

Hybrid remote in Folsom, CA 95630