Essential Duties and Responsibilities:

Research and resolve discrepancies with provider documents. Review information keyed into the system to verify the accuracy of data. Monitor data/image quality of scanned documents. Follow established policies and procedures for index and imaging without deviation. Maintain confidentiality and security of relevant information. Minimum Requirements High school diploma, GED, or equivalent required. 0-2 years of relevant experience required. 6 months to 1 year of experience coordinating and scheduling assessments, appointments, or other high-volume activities. 6 months to 1 year of experience in a clinical, customer service, or call center environment. Preferred Requirements Clinical office experience 1+ year of experience coordinating and scheduling assessments or appointments. 1+ year of experience in a clinical, customer service, or high-volume call center setting. Home Office Requirements Maximus provides company-issued computer equipment Reliable high-speed internet service Minimum 20 Mbps download speeds/50 Mbps for shared internet connectivity Minimum 5 Mbps upload speeds Private and secure workspace #ClinicalServices EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at applicantaccom@maximus.com . Minimum Salary $18.00 Maximum Salary $20.00