We are seeking Medical Records Outreach Coordinators to support a healthcare quality initiative focused on medical record and chart collection. This is a fully remote, temporary position that will primarily involve contacting physician offices and healthcare providers to request and follow up on medical records needed for quality reporting. This is a great opportunity for candidates with experience in a medical office, clinic, hospital, medical records, patient access, or healthcare administrative environment who are comfortable communicating with provider offices over the phone. Key Responsibilities Make outbound calls to physician offices, clinics, and other healthcare providers to request and follow up on medical records. Track outstanding medical record and chart requests and conduct follow-up outreach as needed. Communicate professionally with provider offices regarding the status of requested documentation. Document outreach attempts, responses, and record collection activity accurately. Assist with organizing, tracking, and reviewing medical documentation. Utilize Microsoft Excel, Word, Outlook, and other internal systems to maintain accurate records. Handle confidential patient and healthcare information while following all privacy and confidentiality requirements. Support additional administrative and quality-related projects as assigned. Work independently while meeting established productivity, quality, and accuracy expectations. Required Qualifications High School Diploma or GED. At least 2 years of administrative support experience. Knowledge of medical terminology. Experience using Microsoft Office, including Excel, Word, and Outlook. Strong customer service and professional communication skills. Comfortable making outbound calls and communicating with medical/provider offices. Strong organizational skills and attention to detail. Ability to work independently in a remote environment. Ability to maintain strict confidentiality when handling sensitive healthcare information. Preferred Qualifications Previous experience working in a physician's office, clinic, hospital, or other healthcare setting. Medical receptionist, Medical Assistant, Certified Medical Assistant, medical records, or similar healthcare administrative experience. Experience with medical record retrieval or chart collection. Knowledge of EMR systems. Previous HEDIS/STAR, quality reporting, or quality chart review experience. Experience reviewing healthcare data or medical charts. TalentMatch ® Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use and Privacy Notice .