An Integrative and Functional Medicine practice in Alexandria, VA is seeking a driven, organized Patient Care Coordinator / Medical Assistant for a part-time (18-24 hours per week) hybrid role. We are a relationship-driven, integrative medicine practice, meaning we focus on providing thoughtful, personalized care rather than high-volume visits. We are looking for someone who is reliable, detail-oriented, and takes ownership of their work, with a genuine interest in integrative medicine and patient care.

Responsibilities :

• Proactively coordinate patient appointments to keep the schedule consistently full and efficient.
• Answer incoming calls, manage clinical messages, and coordinate patient communication.
• Respond to prospective patients with clarity and warmth, driving conversions and ensuring a streamlined onboarding experience.
• Coordinate with pharmacies and laboratories; update patient charts; order test kits.
• Anticipate needs and manage administrative workflows to keep clinic operations running seamlessly.

Growth Opportunity:

• We are seeking candidates who are open to growing with the practice and taking on additional responsibilities, including marketing and, in time, elements of office management.

Experience and Qualifications :

• Medical Receptionist experience, we prefer family medicine, integrative or chiropractic office experience.
• Experience working with an EMR system: 1 year (required).
• Excellent English language
• written and verbal fluency (required).
• Associate degree.
• Management of social media accounts. Our ideal teammate :
• Enjoys working with patients and naturally creates a warm, welcoming experience
• Has a reputation for honesty, integrity, and professionalism in all interactions
• Is always willing to jump in and help.
• Takes ownership, is consistent, detail-oriented, and follows through to completion of tasks
• Pays close attention to detail and follows through without needing reminders
• Is coachable, open to feedback, and committed to continuous improvement
• Sees him/ herself as an integral part of the team's success.
• Is interested in Holistic medicine.

Compensation & Schedule :

• This is a part-time position (18-24 hours per week) with a hybrid schedule based in Alexandria, VA.

• Hourly Rate:

  $21-23/hour to start, with opportunity for increase based on performance and expanded responsibilities.

•

Benefits:

This is a part-time role and does not include health insurance or 401k.

How to apply:

If your experience and approach align with what we're looking for, and you feel drawn to integrative medicine and patient care, we would genuinely love to hear from you. Please submit your resume (with references) and cover letter to hr@restorebalance.net . Please use the cover letter to share about yourself by covering your favorite items under " Our ideal teammate " (a few paragraphs would be enough). Please do not call the office number, use email only. Please provide :

• 3 professional references, including at least one direct supervisor, with name, role, and contact information.

Pay:

$21.00

• $23.00 per hour Expected hours: 18.0
• 25.

0 per week

Work Location:

Hybrid remote in Alexandria, VA 22311