Patient Coordinator/Receptionist Spruce MD Integrative Medicine Charleston, SC Job Details Full-time $18 - $20 an hour 6 hours ago Benefits Paid time off 401(k) matching Employee discount Qualifications HIPAA Mail distribution Medical scheduling High school diploma or GED Time management

Full Job Description About Us:

Spruce MD Integrative Medicine is looking for a full-time Patient Coordinator to join our team. This is a patient-facing position. This position is responsible for working alongside our clinical team to help provide excellent patient care and streamline patient flow.

Schedule:

• M-TH, 8:00-5:00;

F:

8:00-12:30

Location:

Charleston Office;

In Person Responsibilities:

• Greet and check in patients in a warm and professional manner.
• Assist with billing and payment processing, including outstanding balances
• Answer phone calls, direct inquiries, and provide accurate information to callers or visitors.
• Maintain patient records in compliance with HIPAA regulations.
• Maintain a clean and organized reception area, ensuring it reflects the company's brand and values.
• Manage incoming and outgoing mail and packages, ensuring proper distribution.
• Create a positive and memorable experience for clients and visitors by providing exceptional customer service.
• Assist patients with appointment scheduling and any other requirements they may have.
• Anticipate and address patient and visitor needs promptly, demonstrating attentiveness and empathy.
• Communicate important announcements, updates, or changes effectively to patients and visitors.
• Provide administrative support as needed, including data entry, document preparation, and maintaining records.
• Manage office supplies, inventory, and equipment maintenance for reception area.
• Uphold the company's brand image and values through professional demeanor, appearance, and behavior.
• Perform other duties as assigned by the Practice Manager.

Supervisory/Management Responsibilities:

• This is a non-management job that will report to the Practice Manager.

Skills/Qualifications:

Education:

High School or equivalent (Required)

Experience:

Minimum of 1 year of customer service

Other Skills:

Time Management, Multitasking, Strong Oral and Written Communication Skills, Problem Solving Compensation:

• Commensurate with experience

Benefits:

• Primary Care Services
• PTO
• Company 401K w/ match

Employee Discount Job Type:

Full-time Pay:

$18.00 - $20.00 per hour

Work Location:

In person