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Upstate Oral and Maxillofacial Surgery

Patient Care Coordinator

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Job Description

Upstate Oral and Maxillofacial Surgery:
We are a small private practice dedicated to providing our patients with the best possible experience. We are seeking a hard-working and experienced administrative assistant who can help our practice grow and succeed. Our ideal employee is adept in multitasking, detail oriented, great time management skills, and has a positive and helpful attitude to help uplift our staff members and provide our patients with excellent care.
Job Responsibilities:
  • Answer phone and respond accordingly - primary position to answer phones with high call volume
  • Assist with checking in patients
  • Respond to patients Weave text messages
  • Call to confirm patients' appointments
  • Check voicemail and respond accordingly
  • Schedule / coordinate appointments both in and out of office
  • File treatment plans
  • Check out patients and take proper payment and collect any balance due
  • Basic front office duties
  • Collect mail daily
  • Call patients on Aged Receivables report
Skills:
  • Well organized and detail-oriented
  • HIPAA
  • Prioritize workload deadlines
  • Ability to multi-task
  • Microsoft Office suite
  • Use of multiline phones
  • EMR systems
  • Time Management Qualifications and Requirements
  • High School Diploma
  • Minimum of 3 years' experience
  • Professional verbal and written communication skills
  • Highly motivated, and driven to excel
Job Types:
Full-time, Part-time Pay:
$15.00 - $21.00 per hour
Benefits:
401(k) Employee discount Paid time off Retirement plan
Experience:
Medical terminology: 1 year (Preferred) Customer service: 2 years (Preferred) Computer skills: 2 years (Preferred)
Work Location:
In person