About Eyecare Plus Since 1993, Eyecare Plus has remained Middle Tennessee's largest doctor-owned eyecare provider. With 6 locations and a long-standing reputation for excellence, we pride ourselves on delivering professional, high-quality vision care. We are currently seeking a people-oriented professional with strong communication skills to join our growing team. The Role As the Patient Coordinator , you are the face of our practice. You will be responsible for creating a welcoming environment, ensuring a seamless check-in process, and managing the administrative flow of the office. This role is ideal for a proactive individual who excels at multitasking and enjoys providing top-tier patient service.

Essential Functions Patient Concierge:

Greet patients warmly upon arrival, manage the sign-in process, and assist with all necessary intake paperwork.

Insurance & Records:

Verify patient insurance coverage and accurately update patient records within our office software.

Communication:

Handle high-volume phone lines, schedule appointments, and communicate professionally with both patients and co-workers.

Administrative Support:

Perform general data entry, various receptionist duties, and other tasks as assigned to support the practice.

Operational Excellence:

Maintain a clean, professional work area and work collaboratively as a team to ensure the best possible patient experience.

Requirements Experience:

Previous receptionist experience is a plus, but not required. A background in patient care is highly valued.

Technical Skills:

Proficiency in basic computer operations and data entry.

Professionalism:

Must maintain a professional appearance and demeanor at all times.

Availability:

Saturdays are required.

Compliance:

Ability to pass a standard background check.

Compensation & Benefits Salary:

$30,000.00 - $35,000.00 per year (includes commission opportunities).

Health:

Medical, Dental, and Vision insurance available.

Retirement:

401k plan.

Job Type:

Full-time Pay:

$30,000.00 - $35,000.00 per year

Benefits:

401(k) Employee discount Health insurance Life insurance

Education:

High school or equivalent (Preferred)

Experience:

Customer service: 1 year (Preferred) Medical terminology: 1 year (Preferred) Computer skills: 1 year (Preferred)

Work Location:

In person