Dental Treatment Coordinator - Exciting Opportunity with Hope Smiles in a brand new state-of-the-art dental facility. www.hopesmilesdentalcenter.org As a member of Hope Smiles, you will create and implement innovative solutions that bring transformational dental care to patients in need. Our vision is to create a global community of leaders who love people, serve with excellence, and restore hope through dentistry. If you want your work to make a real difference in the lives of those you serve, Hope Smiles is the place for you. We welcome goal-oriented individuals who share our passion for service, possess a strong work ethic, and are energized by building lasting relationships. We provide a supportive environment for growth, where you can expand your skills and knowledge, and make a real difference in the lives of those you serve.

Schedule:

Patient Hours:

Monday - Thursday / 8:00 am - 4:30 pm and Fridays 8-12 pm

Responsibilities:

Patient Education:

Explain dental treatments in a way that patients can easily understand while addressing any concerns or questions.

Treatment Planning:

Collaborate with the clinical team to develop treatment plans tailored to each patient's needs and preferences.

Financial Coordination:

Discuss treatment costs and payment options. Helping patients to navigate and make informed decisions.

Scheduling:

Coordinate and schedule appointments.

Patient Advocacy:

Ensure patients' needs are met and accommodations are made.

Follow-up:

Follow up with patients after treatment to monitor progress, address any concerns, and ensure patient satisfaction. Manages the Doctor and hygiene schedules to achieve utilization goals through efficient use of appointment time

Administrative Tasks:

Handle administrative duties as needed and assigned Works with the clinical team to effectively manage daily patient flow, providing communication and information to the appropriate individuals Handles all treatment paperwork including consent forms, policy forms, exit paperwork, does NOT include insurance handling as we do not require patients to be insured Answers and returns incoming calls from patients Qualifications Energetic, positive attitude and focus on customer service and hospitality Ability to communicate with others in a professional manner Attention to detail 2 years or more of dental experience Open Dental or other dental practice management software experience Spanish speaking is a plus

Benefits:

Medical & Dental insurance (employer-paid) Paid time off Uniform reimbursement

Unique Learning Environment Job Type:

Full-time Pay:

$20.00 - $25.00 per hour

Benefits:

Dental insurance Health insurance Paid time off Uniform allowance

Education:

High school or equivalent (Preferred)

Experience:

Customer service: 1 year (Preferred) Dental office: 1 year (Preferred)

Work Location:

In person