Job Summary The Referral Coordinator facilitates the patient referral process and obtains appropriate pre-certifications as requested by the provider(s).

Reports to:

Office Manager FLSA:

Non-exempt Job Requirements Minimum Education High school diploma or equivalent - Required Required Skills Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action.

Certifications:

BLS certification from the American Heart Association (AHA) or American Red Cross (ARC) Minimum Work Experience 2 years Medical Office experience Preferred Experience with Medical Referrals Preferred Essential Functions Processes all insurance referrals and/or pre-certifications. Facilitates patient appointments with specialists, imaging, rehabilitation services, physical therapy and any/all other facilities the provider recommends for patient care. Serves as a referral resource for patients, clinical and front office personnel should a patient call or be present within the office. Handles information requests, including reviewing files and records, answering inquiries, and responding to incoming work requests. Performs administrative or clerical duties as assigned, including filing, reception, scheduling, data entry, and patient registration. Greets visitors and communicates with patients and providers. Nonessential Functions Performs other duties as assigned Functional Demands Populations Served X Does not treat or care for patients. □ Neonate (□ Infant (□ Early Childhood (1 year and □ Late Childhood (5 years and □ Adolescent (13 and □ Young Adult (17 to □ Middle Adult (30 years to □ Older Adult (>60 years)

Protected Health Information Type of Protected Information Accessed:

X Demographic X Clinical X Insurance X Financial X Complete Medical Record Bloodborne Pathogens Exposure While performing this job, occupational exposure is not present for all employees Physical Requirements -

Physical Dexterity and Effort:

Rarely Bending/Stooping □ rarely, □ occasionally, X frequently, □ constantly Climbing □ rarely, X occasionally, □ frequently, □ constantly Keyboard Data Entry □ rarely, □ occasionally, □ frequently, X constantly Kneeling X rarely, □ occasionally, □ frequently, □ constantly Lifting/Moving Patients X rarely, □ occasionally, □ frequently, □ constantly Reaching □ rarely, X occasionally, □ frequently, □ constantly Repetitive Foot/Leg Movements X rarely, □ occasionally, □ frequently, □ constantly Repetitive Hand/Arm Movements □ rarely, □ occasionally, □ frequently, X constantly Running X rarely, □ occasionally, □ frequently, □ constantly Sitting □ rarely, □ occasionally, □ frequently, X constantly Squatting X rarely, □ occasionally, □ frequently, □ constantly Standing X rarely, □ occasionally, □ frequently, □ constantly Walking X rarely, □ occasionally, □ frequently, □ constantly Pushing /

Pulling:

0-25 lbs. X rarely, □ occasionally, □ frequently, □ constantly Pushing /

Pulling:

26-75 lbs. X rarely, □ occasionally, □ frequently, □ constantly

Pushing/Pulling:

over 75 lbs. X rarely, □ occasionally, □ frequently, □ constantly Lifting/Carrying (non-patient) : 0-25 lbs. X rarely, □ occasionally, □ frequently, □ constantly Lifting/Carrying (non-patient) : 26-75 lbs. X rarely, □ occasionally, □ frequently, □ constantly Lifting/Carrying (non-patient) : over 75 lbs. X rarely, □ occasionally, □ frequently, □ constantly

Visual Acuity, Hearing and Speaking:

Rarely Audible Speech □ rarely, □ occasionally, □ frequently, X constantly Hearing Acuity □ rarely, □ occasionally, □ frequently, X constantly Smelling Acuity X rarely, □ occasionally, □ frequently, □ constantly Taste Discrimination X rarely, □ occasionally, □ frequently, □ constantly

Vision:

Depth Perception □ rarely, □ occasionally, □ frequently, X constantly

Vision:

Distinguish Color X rarely, □ occasionally, □ frequently, □ constantly

Vision:

Seeing Far □ rarely, □ occasionally, □ frequently, X constantly

Vision:

Seeing Near □ rarely, □ occasionally, □ frequently, X constantly

Biological:

Rarely Biohazardous waste/ hazards X rarely, □ occasionally, □ frequently, □ constantly Blood and/or bodily fluids X rarely, □ occasionally, □ frequently, □ constantly Communicable diseases/pathogens X rarely, □ occasionally, □ frequently, □ constantly

Chemical:

Rarely Asbestos or lead X rarely, □ occasionally, □ frequently, □ constantly Cytotoxic Chemicals X rarely, □ occasionally, □ frequently, □ constantly Dust X rarely, □ occasionally, □ frequently, □ constantly Hazardous Chemicals X rarely, □ occasionally, □ frequently, □ constantly Gases/Vapors/Fumes X rarely, □ occasionally, □ frequently, □ constantly Hazardous Medication X rarely, □ occasionally, □ frequently, □ constantly Latex X rarely, □ occasionally, □ frequently, □ constantly Lifepoint Health is a leader in community-based care and driven by a mission of Making Communities Healthier. Our diversified healthcare delivery network spans 29 states and includes 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and more than 170 additional sites of care across the healthcare continuum, such as acute rehabilitation units, outpatient centers and post-acute care facilities. We believe that success is achieved through talented people. We want to create places where employees want to work, with opportunities to pursue meaningful and satisfying careers that truly make a difference in communities across the country.

Qualifications:

['BLS certification from AHA or ARC']