Manager, Clinical Program

The Manager, Clinical Program Inpatient ensures that all operations and programing in the inpatient clinical department operate efficiently and professionally while providing a high standard of patient satisfaction. This position monitors care coordination and quality of care to identify areas for improvement. The Manager, Clinical Program oversees the work performance of all assigned clinical staff. This role is responsible for ensuring the clinical documentation is current and accurate and meets all regulatory requirements. This position is responsible for overall coordination of school, work, or case management information for patients. Reports to the Director of Clinical Services. This ensures programs are compliant with all laws, rules, and regulations of federal and state licensing agencies, as well as TJC standards for quality care.

Essential Functions:

Provide oversight and mentorship to therapy staff, including performance evaluations and corrective action as needed. Communicate regularly with the Director, Clinical Services regarding programming, staffing, and clinical concerns. Conduct and oversee chart audits, ensuring compliance with treatment and regulatory requirements. Monitor quality assurance, patient satisfaction data, and regulatory compliance to maintain program effectiveness. Maintain positive relationships with referral sources, community agencies, and organizations. Collaborate with the Medical Director and interdisciplinary team to address clinical concerns and optimize treatment programs. Ensure all therapy interventions (individual, group, and family) are conducted and documented per clinical standards. Supervise therapist adherence to required assessments and patient treatment planning. Assist with therapist scheduling and coverage to meet staffing needs. Conduct individual, group, and family therapy sessions and contribute to the development of group programming. Oversee appropriate and timely discharge, transition, and after-care planning for patients. Demonstrate crisis intervention skills and assist the team in ensuring patient safety. Performs other duties as assigned by leadership.