Referrals Specialist

Referrals Specialist Valley Day & Night Clinic - 3.2 Brownsville, TX Job Details Full-time $11 an hour 5 hours ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance 401(k) matching Flexible schedule Life insurance Qualifications Spanish Medical documentation Medical office experience Medical scheduling High school diploma or GED Patient interaction Full Job Description Referrals Specialist Valley Day & Night Clinic is hiring a Referrals Specialist! We are committed to delivering accessible, convenient healthcare with a focus on quality and compassion. Make a difference in our community by applying today and becoming a vital member of our team. Job Summary The Referrals Specialist plays a critical role in ensuring seamless coordination of patient care by managing all incoming and outgoing referrals. This position serves as a liaison between patients, providers, and external healthcare facilities to facilitate timely and accurate referrals, authorizations, and follow-ups. The ideal candidate is detail-oriented, organized, and committed to delivering excellent patient service in a fast-paced clinical environment. Key Responsibilities Process incoming and outgoing referrals in a timely and accurate manner. Verify insurance coverage and obtain prior authorizations when required. Coordinate with primary care providers, specialists, and diagnostic facilities to schedule appointments and ensure continuity of care. Maintain accurate and up-to-date records in the electronic health record (EHR) system. Communicate with patients regarding referral status, appointment scheduling, and any required documentation. Follow up on outstanding referrals and ensure completion of referral loop. Collaborate with clinical and administrative staff to resolve referral-related issues. Ensure compliance with HIPAA and other regulatory requirements. Generate reports on referral metrics and trends as needed. Qualifications High school diploma or equivalent required; associate degree or medical office certification preferred. Minimum 1-2 years of experience in a medical office or healthcare setting, preferably in referrals or patient coordination. Familiarity with insurance plans, prior authorization processes, and medical terminology. Proficiency in EHR systems (e.g., Epic, Athenahealth, eClinicalWorks) and Microsoft Office Suite. Strong communication and interpersonal skills. Ability to multitask, prioritize, and work independently in a team-oriented environment. Preferred Skills Bilingual (English/Spanish or other languages) is a plus. Knowledge of local healthcare networks and referral protocols. Experience with managed care and value-based care models. The Benefits! Competitive salary Health, dental, and vision insurance 401K Paid time off Professional development opportunities Salary $11.00 per hour If you are passionate about enhancing patient care through effective communication and organization, we invite you to apply today and join our dedicated team at Valley Day and Night Clinic!

Job Type:

Full-time Pay:

$11.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Flexible schedule Health insurance Life insurance Paid time off Vision insurance

Work Location:

In person