The Patient Care Coordinator is a vital member of the clinical care team, responsible for preparing patients for their visits by performing intake, triage, and rooming procedures. This role includes collecting vitals, reviewing medical histories, updating charts in the electronic health record (EHR), and supporting the provider and nurse with clinical tasks to ensure efficient, family-focused care. The ideal candidate is warm, attentive, and organized, with a strong commitment to pediatric health and a passion for creating positive patient experiences in a fast-paced environment.

Qualifications:

High school diploma or equivalent required Completion of a Medical Assistant training program preferred Current Nursing program student a plus Current CPR/BLS certification Experience in a pediatric or clinical setting preferred Proficiency in using electronic health record systems Ability to pass a background check and drug screening

Key Competencies:

Compassion and Patience

• Demonstrates a child-friendly, calm, and empathetic approach Clinical Accuracy
• Accurately records patient vitals, histories, and symptoms Customer/Patient Focus
• Creates a welcoming, supportive experience for patients and families Communication
• Communicates effectively with patients, families, and providers Time Management
• Manages multiple patients and responsibilities with efficiency Attention to Detail
• Ensures accuracy in documentation and patient records Teamwork
• Collaborates with clinical and administrative staff to support seamless care Professionalism
• Maintains a courteous and respectful demeanor in all interactions Confidentiality
• Respects and protects patient privacy in compliance with HIPAA Adaptability
• Adjusts quickly to schedule changes and clinical priorities

Key Responsibilities:

Greet and room patients in a friendly and professional manner Obtain and record vital signs including temperature, pulse, respiratory rate, blood pressure, height, head circumference, and weight Review and update patient medical histories, current medications, allergies, and chief complaints Communicate pertinent intake and triage information to providers before exams Prepare exam rooms by ensuring cleanliness, appropriate supplies, and readiness between patients Assist providers and nurses with procedures, testing, or screenings as needed Enter documentation accurately and promptly into the electronic health record Monitor and respond to patient needs during the visit to ensure comfort and safety Maintain clinical supply inventory and restock exam rooms Unpack shipments, including supplies, formula, samples, and vaccines and place in appropriate areas physically and in EHR Follow infection control protocols and safety procedures at all times Participate in team huddles, training sessions, and quality improvement initiatives Performs other duties that may be necessary or in the best interest of the organization EEO/AAP Policy Statement MD Pediatric Associates providesequal employment opportunityto all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.