Medical Assistant / Patient Care Coordinator Park Place Health Solutions Fort Worth, TX Job Details Full-time $17 - $22 an hour 13 hours ago Benefits Paid time off Employee discount Qualifications In-person patient registration Health insurance co-pays Office activity coordination Electronic health records (EHR) management Phone communication Medical office experience Outpatient experience Medical records Attention to detail Patient care Multi-line phone systems Handling patient inquiries Managing patient records Patient scheduling via phone Office phone management Full Job Description Job Overview- Park Place Health Solutions is seeking an experienced Front Office Coordinator/Medical Assistant to join our small, patient-focused family practice. This is not an entry-level receptionist position. We are looking for someone who genuinely enjoys helping people, thrives in a fast-paced environment, and can confidently manage multiple responsibilities while providing exceptional patient care. Schedule Monday, Wednesday & Friday from 8:00 a.m. - 6:00 p.m. Some Tuesdays from 8:30 a.m. - 5:00 p.m. (Office is closed most Thursdays.) Salary compensation is based on experience and qualifications. Required Qualifications Minimum of 2 years of recent front & back office experience in a family practice, primary care, chiropractic, or outpatient physical therapy office is required. Hospital or emergency room experience alone does not meet this requirement. Excellent phone etiquette and patient communication skills. Experience scheduling appointments, verifying insurance, collecting payments, and working with electronic medical records. Ability to multitask efficiently while maintaining accuracy and professionalism. We're Looking for

Someone Who:

Truly enjoys working with patients and making them feel welcome. Is warm, compassionate, and communicates with kindness—even in difficult situations. Can confidently handle multiple phone lines, check patients in and out, schedule appointments, collect payments, and assist the clinical team simultaneously. Remains calm and organized during busy clinic hours. Follows office policies and procedures consistently. Is dependable, punctual, detail-oriented, and takes initiative. Accepts coaching well and is always looking to improve. Responsibilities Welcome patients with exceptional customer service. Answer a high-volume, multi-line phone system. Schedule appointments accurately and efficiently. Verify insurance and collect copays, deductibles, and balances. Clearly and professionally communicate office policies. Assist providers and coworkers to ensure a smooth patient experience. Maintain an organized and efficient front office. Help Back office with triage when needed This Position Is NOT a

Good Fit If You:

Become overwhelmed when juggling several tasks at once. Struggle to communicate professionally with patients. Prefer a slower-paced work environment. Have difficulty following established office procedures. Are uncomfortable receiving feedback and making adjustments. We are a close-knit team that genuinely cares about our patients and one another. We are looking for someone who shares those values and wants to build long-term relationships with our patients while helping our practice provide outstanding care. Join our team to lead our front office operations with professionalism and enthusiasm while delivering outstanding patient care experiences through effective practice management!

Pay:

$17.00 - $22.00 per hour Expected hours: 34.0 per week

Benefits:

Employee discount Paid time off Application Question(s): Does a permanent 34 hour work week schedule meets your needs?

Experience:

Medical office: 2 years (Required)

Location:

Fort Worth, TX 76102 (Preferred)

Work Location:

In person