About us Brooks Hearing is a locally owned, family-oriented private-practice health-care provider specializing in hearing care for the communities of Paris, Greenville, Sulphur Springs, Mt. Pleasant, and surrounding areas. We are seeking a full-time patient care coordinator to staff the front office of our Greenville location and float occasionally to other practice locations. Travel between locations will be required. We offer a competitive hourly wage, benefits, and a friendly, professional atmosphere with great culture. Experience is important, but personality traits and attitude are the number one priority. If this is how your co-workers and friends would describe you, we'd like to meet you: Friendly, warm, a people person - with the ability to convey that warmth, even on the telephone. Patient, compassionate, helpful - we serve predominantly elderly patients. Even tempered, calm, pleasant with the ability to turn a frown into a smile. Committed, dedicated, a great teammate, pitches in without being asked. Accurate, detailed oriented, organized, with high standards for a job well done. Accepts responsibility, always finds a constructive way to solve a problem. Coachable, accepts feedback with a positive attitude. Always looks for ways to grow and improve. Must have reliable transportation to travel between practice locations as needed. Consistent, punctual, and reliable attendance. These statements also describe the people you'll be working with in our offices, and we're committed to maintaining that culture.

Responsibilities of this role include:

Warmly greeting patients and other visitors. Cleaning hearing aids. Answering phones in a prompt and courteous manner. Converting calls into scheduled appointments. Entering and updating all patient information. Handling invoices, receiving funds and processing payments. Maintaining excellent working relationships with patients, vendors, colleagues, etc.

Benefits of Working With Us Lucrative Total Compensation Package :

Base wage starting at $16 per hour, generous profit-sharing plan, healthcare stipend, two weeks of paid vacation to start, 7 paid holidays, and an employer-sponsored retirement plan. Investments in

Your Development:

Personal coaching and mentorship, and opportunities for advancement.

Supportive and Nurturing Work Environment:

We invest in our staff, and we create a fun and professional atmosphere together.

Privately Owned Practice:

Benefit from a small business atmosphere where flexibility and freedom are valued. This isn't just a job: it's a commitment to a team serving a real purpose by helping people stay connected with their loved ones. If that appeals to you, and the above description made you say "Hey! That's me!", then we'd love to talk.

Job Type:

Full-time Pay:

From $16.00 per hour

Benefits:

On-the-job training Opportunities for advancement Paid time off Paid training Retirement plan

Work Location:

In person