A Clinical Coordinator coordinates operations and oversees medical assisting staff in a clinic or medical department. Responsibilities include supervision of day-to-day operations, management of business aspects, HR duties within the team.
Front Office Coordinator - Pediatric Therapy Clinic Cutting Edge Pediatric & Adult Therapy - 3.4 Mansfield, TX Job Details Full-time $17 - $19 an hour 20 hours ago Benefits Paid training Health insurance Dental insurance 401(k) Flexible spending account Paid time off Vision insurance Opportunities for advancement Referral program Retirement plan Pet insurance Qualifications Computer operation Teamwork Electronic health records (EHR) management Medical office experience HIPAA Administrative experience High school diploma or GED Attention to detail Computer skills Managing patient records Medical terminology Full Job Description Cutting Edge Pediatric and Adult Therapy is seeking a highly motivated and passionate Front Office Coordinator. If you are a new or experienced Front Office Coordinator who has solid administrative skills and a heart for helping others, our clinic is the place for you. At Cutting Edge Pediatric and Adult Therapy, we don't just offer a job; we offer a transformative career path. This is your opportunity to contribute to a team that supports life-changing therapies in a collaborative, upbeat, and well-equipped environment. At Cutting Edge, our focus is on therapy with a purpose, and administrative excellence that makes it all possible. This role requires schedule flexibility to support our clinic's needs. The primary schedule follows a bi-weekly rotation:
Week A:
Monday through Thursday, 8:30 AM to 6:00 PM, and Saturday, 7:45 AM to 1:00
PM Week B:
Monday through Friday, 9:00 AM to 6:00
PM Why Front Office Coordinators Thrive Here:
We Train You - We'll build your confidence in key front and back-office administrative tasks while guiding you in supporting patients and families facing developmental challenges such as autism, down syndrome, cerebral palsy, and more. Dynamic Environment - Our state-of-the-art facilities include therapy gyms, sensory light rooms, a playground, and real-world learning spaces (mock grocery store, apartment, coffee shop), where you'll support a meaningful mission every day. Interdisciplinary Collaboration - Help keep our clinical team running smoothly by supporting scheduling, communication, and daily operations. Growth-Minded Culture - We value feedback, open communication, and helping you find your voice in our team-oriented workplace. Key Responsibilities Provide a welcoming and professional front-line experience for patients, families, and visitors. Answer a high volume of phone calls with professionalism, warmth, and efficiency. Schedule evaluations and treatment appointments while optimizing therapist schedules for efficiency. Guide families through the new patient intake process and ensure required documentation is collected accurately. Verify insurance benefits, communicate patient financial responsibilities, and assist with payment collection and follow-up on outstanding balances as directed. Maintain accurate patient information within the electronic medical record system. Communicate with patients and families regarding insurance benefits, clinic policies, scheduling, and treatment needs. Obtain and track required referrals, prescriptions, physician documentation, and other necessary records to support timely patient care. Assist with coordinating new patient evaluations, referral follow-up, and scheduling needs. Support clinic operations by assisting with patient inquiries, tours, physician office communication, and community outreach activities as needed. Maintain organized and clean front office, waiting areas, and clinic spaces. Handle patient concerns with professionalism, empathy, and discretion. Adapt to changing priorities and varying volumes of work while maintaining accuracy and attention to detail. Uphold HIPAA regulations, clinic policies, and confidentiality standards. Contribute positively to team culture and support additional duties as assigned by management. Qualification and Skill Requirements High school diploma required. At least one year of experience in a medical or therapy office setting. Demonstrated excellence in customer service. Knowledge of medical terminology.
Preferred:
1+ year of insurance verification and benefit explanation. Experience with and proficiency in electronic medical records systems. Physical Requirements Ability to stand, sit, and move throughout the front office and clinic areas for extended periods. Ability to work at a computer station for prolonged durations. May be required to lift to a minimum of 25 pounds. Employee Benefits Health benefits (medical insurance, vision insurance, dental insurance, and flexible spending accounts) and a 401K Safe Harbor Retirement program for full-time employees. Accrued Paid Time Off (PTO) from start date for full-time employees. Unpaid Time Off (UTO) for part-time and full-time employees. Opportunities for bonus compensation. Employee Recognition Programs include anniversary & birthday celebrations, shout-outs/kudos boards, and our semi-annual Making a Difference Award. Company-sponsored events for employees, including various team-building activities and social gatherings, annual holiday parties, etc. Additional Information High ethical standards and patient-focused approach to service. Strong emphasis on communication, teamwork, and collaboration. Opportunities for career growth and development within a supportive team. Be part of a multidisciplinary team supporting life-changing therapy services. Join Our Team Check out our Join Our Team page on our company website to learn more about who we are as a company and hear from some of our staff: https://cuttingedgepediatrictherapy.com/employment/
Job Type:
Full-time Pay:
$17.00 - $19.00 per hour
Benefits:
401(k) Dental insurance Flexible spending account Health insurance Opportunities for advancement Paid time off Paid training Pet insurance Referral program Retirement plan Vision insurance Application Question(s): This position follows a bi-weekly rotation schedule:
Week A:
Monday through Thursday, 8:30 AM to 6:00 PM, and Saturday, 7:45 AM to 1:00
PM Week B:
Monday through Friday, 9:00 AM to 6:00 PM If offered the position, could you work this schedule?
