Patient Coordinator H2 Health - 3.6 Tyler, TX Job Details Full-time $31,200 - $33,280 a year 11 hours ago Benefits Paid holidays Health insurance Dental insurance Paid time off Vision insurance 401(k) matching Opportunities for advancement Life insurance Qualifications Customer communication Patient scheduling systems Administrative experience High school diploma or GED Clinical information systems Schedule creation Clinical confidentiality policies Full Job Description Patient Coordinator | Full-Time | Pediatrics | Tyler, TX Join H2 Health Kids, where every day is an opportunity to make a meaningful difference in the lives of children and their families. We are seeking a compassionate and organized Patient Coordinator to join our growing pediatric team in Tyler, Texas. In this role, you'll serve as a key connection between families, clinicians, and administrative staff, ensuring children receive timely access to the therapy services they need. If you thrive in a fast-paced environment, enjoy helping others, and take pride in keeping operations running smoothly, we'd love to meet you. Your Role Manage daily therapist and patient schedules to maintain an efficient clinic workflow. Proactively fill open appointment times through waitlists, rescheduling efforts, and last-minute scheduling opportunities. Contact families regarding scheduling updates, cancellations, and appointment availability. Maintain at least one month of schedules in the Raintree EMR platform. Update patient information, authorizations, and waitlist records to support continuity of care. Collaborate closely with Clinical Coordinators and treatment teams to maximize scheduling efficiency. Assist new families with scheduling and connecting to appropriate clinic resources. Support front-office and administrative operations while maintaining HIPAA compliance and confidentiality standards. Requirements High school diploma or equivalent required. Customer service experience preferred. Strong communication and interpersonal skills. Excellent organizational skills and attention to detail. Ability to manage multiple priorities in a fast-paced environment. Proficiency with scheduling systems, documentation, and administrative tasks. Commitment to maintaining confidentiality and professional communication standards. Benefits Competitive compensation $31,200.00 - $33,280.00 per year Performance-based bonus opportunities Medical, dental, and vision insurance Paid time off and paid holidays 401(k) with company match Company-paid life insurance Additional voluntary benefit options Workplace Experience & Perks Monday through Friday schedule with work-life balance Strong administrative support Collaborative, patient-first culture Professional growth and leadership development opportunities Employee recognition programs Career advancement opportunities within a growing organization Meaningful work helping children and families access life-changing therapy services Ready to Make a Difference? If you're passionate about creating exceptional patient experiences and want to join a people-first organization committed to helping children thrive, apply today and become part of a collaborative team dedicated to changing lives every day. H2 Health is proud to be an Equal Opportunity Employer. We celebrate diversity and inclusion in all aspects of employment.