Medspa Patient Care Coordinator Epiphany Clinic Hormones & Aesthetics American Fork, UT Job Details $18 - $23 an hour 1 day ago Benefits Employee discount Qualifications Social media platforms

Full Job Description Job Title:

Patient Care Coordinator About the Role Are you deeply passionate about aesthetics, skincare, and wellness? Do you thrive in a dynamic, high-growth environment where no two days are the same? At Epiphany Clinic , we are looking for a highly professional, organized, and proactive Patient Coordinator to serve as the heart of our practice. In this role, you won't just manage the front desk—you will own the end-to-end patient experience , ensuring every individual feels welcomed, valued, and cared for from their initial inquiry to their post-treatment follow-up. If you live and breathe the aesthetics industry, pride yourself on flawless execution and attention to detail, and love driving client satisfaction in a fast-paced environment, we want to hear from you! Key Responsibilities Patient Experience & Desk Leadership Own the

Patient Journey:

Act as the primary brand ambassador, welcoming patients into an elevated, luxurious, and warm environment.

Masterful Scheduling & Flow:

Manage fluid appointment scheduling, optimize daily booking flow, and handle patient transitions seamlessly in a fast-paced environment.

Expert Inquiries & Consultation:

Handle phone calls, emails, and walk-ins with a polished, knowledgeable voice, confidently answering questions regarding our treatments, skincare products, and promotions.

Checkout & Financial Operations:

Process payments, manage client records with meticulous detail, and ensure all front-desk administrative functions run smoothly and efficiently.

Social Media & On-Camera Participation Clinic Ambassador:

Enthusiastically participate in clinic social media content (e.g., treatment demos, team highlights, educational clips, and behind-the-scenes moments) to help represent the clinic's brand.

Patient & Provider Support:

Help capture photos/videos of treatment results and patient journeys (with client consent) for our marketing team to use across social platforms.

Practice Organization & Operations Operational Excellence:

Maintain immaculate organization across client records, waiting areas, and administrative workflows.

Inventory & Supplies:

Assist with monitoring medical and office inventory, anticipating practice needs before shortages occur.

Team Synergy:

Collaborate closely with medical providers and aesthetic practitioners to ensure prompt, top-tier service delivery.

Qualifications & Requirements Industry Passion:

A genuine, demonstrable passion for skincare, aesthetics, wellness, and helping clients feel confident in their own skin. Licensure /

Background:

Licensed Aestheticians are welcome and strongly encouraged to apply!

Proven Experience:

Minimum 1 year of hands-on experience in a high-touch, client-facing role (medspa, high-end hospitality, boutique wellness, or dermatology experience strongly preferred).

Flawless Professionalism:

Outstanding verbal and written communication skills with a refined, professional demeanor.

High Organization & Ownership:

Exceptional multi-tasking skills, strong attention to detail, and a proactive mindset—you take full ownership of your responsibilities without needing to be micro-managed.

Camera-Ready & Engaging:

Comfortable appearing on camera and participating in social media videos and photos to showcase our treatments and clinic environment.

Thrives Under Pressure:

Enjoys the energy and challenges of a rapidly growing, fast-paced medspa practice.

Phlebotomy Certification:

Preferred but not required. Physical Requirements Ability to stand, sit, and walk comfortably throughout the clinic during operating hours. Manual dexterity for operating front-desk hardware, scheduling software, and handling minor clinic equipment.

What We Offer Growth & Energy:

A fast-paced, inspiring work environment with opportunities for professional growth as the practice expands.

Team Culture:

A collaborative, supportive team of like-minded professionals who love what they do.

Competitive Compensation:

Hourly rate/salary commensurate with experience and performance.

Perks:

Generous employee discounts on medical aesthetic services, treatments, and premium skincare products. E04JI802iv6b409dbja