Patient Care Coordinator

Patient Care Coordinator Virginia Pediatric Ophthalmology Specialists Glen Allen, VA Job Details Full-time $17 - $18 an hour 1 day ago Benefits Health insurance Paid time off Qualifications Collaborate with healthcare professionals Patient comfort Record keeping Spanish Customer communication Phone answering Medical documentation Patient flow optimization Insurance verification Electronic health records (EHR) management Financial transaction processing Maintaining patient confidentiality Greeting customers Filing English Clinic experience Health clinics Medical scheduling Administrative experience Medical administrative support Fax machines Data entry Payment posting in medical billing systems Computer skills Patient interaction Clerical experience Managing patient records Care coordination Medical terminology Communication skills Entry level Office experience Full Job Description Job Overview Join our close-knit team as a Patient Care Coordinator, where your enthusiasm and organizational skills will make a meaningful difference in patients' lives. In this vital role, you will serve as the primary point of contact for patients, ensuring a smooth and welcoming experience from appointment scheduling to follow-up care. The ideal candidate is an individual with enthusiasm and a passion for working with children. You must be willing to learn different aspects of our medical office with a proactive approach and attention to detail. Join our team to help support our clinical staff, and foster a positive environment focused on exceptional patient service. We are dedicated to quality care and patient satisfaction. Responsibilities Greet patients warmly and assist them with appointment scheduling, rescheduling, and cancellations using medical office software. Verify patient insurance information and collect necessary documentation to facilitate billing processes. Collect copayments/responsible balances through our secure payment portal and attach payments to the correct patient account. Maintain accurate and organized patient records, ensuring confidentiality and compliance with privacy regulations. Coordinate communication between patients and healthcare providers, including follow-up calls and appointment reminders. Support medical staff by preparing exam rooms, managing patient flow, and handling administrative tasks such as data entry and filing. Provide clear explanations of treatment procedures, billing policies, and office protocols to patients to enhance their understanding and comfort. Assist with managing incoming and outgoing fax requests, to create efficient responses in time and follow ups with patient or insurance information. Qualifications Prior experience working in a medical or dental office environment is highly preferred. Bi-lingual in English and Spanish is a plus but not required. Strong knowledge of medical terminology to accurately interpret clinical notes and communicate effectively with healthcare providers. Proven ability to provide excellent medical administrative support in a fast-paced setting. Office experience demonstrates proficiency with scheduling software, electronic health records (EHR), or similar systems. Excellent communication skills, both written and verbal, with a friendly yet professional demeanor. Ability to multitask efficiently while maintaining attention to detail in a busy healthcare environment. We value energetic individuals eager to contribute their skills in a supportive team environment dedicated to health and well-being.

Pay:

$17.00 - $18.00 per hour

Benefits:

Health insurance Paid time off

Experience:

Clinic:

1 year (Preferred)

Language:

English (Required) Spanish (Preferred) Ability to

Commute:

Glen Allen, VA 23060 (Required)

Work Location:

In person