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Arthritis and Sports Orthopaedics Sterling

Patient Care Coordinator

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Job Description

Seeking full time Receptionists position for busy Orthopedic Office in Sterling, VA. Candidate must have prior medical office experience, familiar with insurances, excellent customer service skills, ability to multitask and be a team player. Looking for a dependable person to join our family of highly motivated and friendly staff. Full time Benefits available. •
SPANISH SPEAKING A PLUS
• Summary Greets patients and verifies their demographic and insurance information by performing the following duties. Manages Authorizations and Patient Cost share. Duties and Responsibilities Opens office at the designated time each day, ensures readiness of the reception area, and ensures that the front desk activities are fully operational at the start of business hours. Greets patients and handles any walk-ins or non-scheduled patient requests. Verifies and enters patient demographic and insurance information. Responsible for ensuring patient has appropriate insurance referral for treatment being rendered. Collects insurance co-pays or other patient balances and review accounts as needed. Answers incoming phone calls, schedules appointments and accurately relays patient messages to providers. Tracks and enters insurance referrals into corresponding patient chart. Responsible for scanning and uploading any incoming patient mail or forms into electronic chart and task to appropriate provider. In charge of tidying up lobby throughout the day. Monitor and return messages left in general mailbox. Attends staff and educational meetings. Assures business cards and patient brochures are stocked at counter and waiting room. Identifies no-shows and contacts patient's to notify and reschedule. Perform other related duties as assigned. Skills Team player attitude Organization Detail oriented Strong customer service Ability to multi-task Professionalism Time management Written and oral communication Word processing and internet software Education and Experience High school diploma or general education degree (GED) and one year related experience and/or training; or equivalent combination of education and experience.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee is occasionally required to stand; walk; use hands and reach with hands and arms.
Work Remotely No Job Type:
Full-time Pay:
$20.00 - $25.00 per hour
Benefits:
401(k) Dental insurance Disability insurance Employee assistance program Employee discount Flexible spending account Health insurance Health savings account Paid time off Retirement plan Uniform allowance Vision insurance
Experience:
Medical terminology: 1 year (Preferred) Medical Office Front desk: 1 year (Preferred)
Work Location:
In person