Patient Care Coordinator / Front Office Receptionist Bellevue, WA | Full-Time Are you the person everyone remembers because of how you make them feel? At the Center for TMJ & Sleep Solutions NW, we don't just answer phones and schedule appointments, we change lives. Our patients often come to us after years of chronic pain, sleep issues, frustration, and unanswered questions. The first person they meet is often the person who sets the tone for their entire experience. We're looking for an exceptional Patient Care Coordinator / Front Office Receptionist to join our Bellevue team. This is an opportunity for someone who genuinely loves helping people, thrives in a fast-paced environment, and takes pride in delivering an outstanding patient experience. If you are warm, professional, organized, dependable, and aligned with our core values of Honesty, Humility, Hustle, Hunger, Humor & Habits , we'd love to meet you. What Makes This Opportunity Different? You'll join a supportive, high-performing team that believes work should be meaningful, challenging, and rewarding. We work hard, laugh often, and are passionate about creating an exceptional experience for both our patients and our team members. This position is ideal for someone who: Loves building relationships with patients Takes ownership and follows through Enjoys learning new skills and growing professionally Thrives in a collaborative team environment Wants to be part of a practice that genuinely makes a difference Responsibilities Welcome patients and visitors with warmth and professionalism Check patients in and out while ensuring a seamless experience Schedule appointments, follow-ups, and coordinate care Collect and process patient payments Maintain accurate patient demographics, insurance information, and records Answer incoming calls and respond to patient inquiries Coordinate communication with providers, patients, and referring offices Prepare daily schedules and support clinic flow Utilize EMR and practice management systems effectively Support administrative and front-office operations Maintain HIPAA compliance and patient confidentiality Contribute to a positive, team-focused culture

What We're Looking ForRequired:

Minimum 1 year of front office, reception, customer service, medical, or dental office experience Insurance verification and scheduling experience Exceptional communication and customer service skills Strong organizational and multitasking abilities Reliable attendance and punctuality Positive attitude and professional demeanor Ability to learn quickly and adapt to changing priorities

Preferred:

Experience in a medical, dental, specialty healthcare, or private practice setting Experience with electronic medical records (EMR)

Compensation & Benefits Starting Wage:

$22.00+ per hour (DOE) Benefits After 90

Days:

Paid Time Off (PTO) Paid Holidays 401(k) with Employer Match Health Reimbursement Arrangement (HRA) Paid Sick Time Location This position is primarily based in our Bellevue clinic. Occasional travel to other clinic locations may be required to support staffing needs, training, or coverage. Ready to Join an Exceptional Team? We're not looking for just anyone, we're looking for someone who shares our commitment to providing an extraordinary patient experience and supporting a culture built on trust, service, accountability, and growth. If that sounds like you, we'd love to hear from you.

Job Type:

Full-time Pay:

From $22.00 per hour

Benefits:

401(k) matching Employee discount Flexible spending account Free parking Opportunities for advancement Paid sick time Paid time off Paid training

Work Location:

In person