Looking for a Rewarding Part-Time Medical Office Role with No Weekends? Do you enjoy helping people, building relationships, and being the person who keeps everything running smoothly? At Inland Hearing Aids, we're looking for a compassionate, organized, and patient-focused Patient Care Coordinator to become the heart of our practice. As the first person our patients see and speak with, you'll create a welcoming experience, build meaningful relationships, and help patients on their journey to better hearing and a better quality of life. If you love working with people, thrive in a healthcare setting, and enjoy making a difference every day, we'd love to meet you. Schedule Part-Time | 24 Hours Per Week Monday, Tuesday, Wednesday 8:30 AM - 5:00 PM No weekends Location Ellensburg, WA Compensation $20.00 - $22.00 per hour plus monthly bonus based on clinic and individual performance Pay based on experience and qualifications. What You'll Do Create an Exceptional Patient Experience Welcome patients with warmth and professionalism Answer incoming calls and assist with appointments and questions Help patients feel comfortable, valued, and supported Build strong relationships with patients and their families Coordinate Daily Office Operations Schedule and confirm patient appointments Manage provider calendars and patient flow Handle patient records and office documentation Maintain an organized and efficient office environment Insurance & Administrative Support Verify insurance benefits and authorizations Process payments and financial transactions Assist with inventory management and hearing aid tracking Maintain accurate reports and patient information Help Grow the Practice Conduct follow-up and retention calls Support community outreach and marketing activities Help maintain a productive appointment schedule Contribute to a positive and thriving practice culture Who Thrives in This Role? Medical Receptionists Patient Care Coordinators Patient Service Representatives Medical Office Assistants Front Desk Coordinators Healthcare Customer Service Professionals Office Coordinators Successful candidates are: Friendly and patient-focused Organized and detail-oriented Comfortable multitasking Strong communicators Dependable and professional Passionate about helping others Qualifications 5+ years of experience in a medical office, healthcare administration, patient coordinator, medical receptionist, front desk, customer service, or office support role preferred Experience scheduling appointments and interacting with patients Insurance verification experience is a plus Strong computer and organizational skills Excellent communication and customer service skills High School Diploma or GED required Preferred Medical office experience Healthcare customer service experience Front desk experience Hearing healthcare experience (not required) Benefits 401(k) with company matching Employee discounts Monthly bonus opportunities Supportive team culture Meaningful work that helps improve the lives of patients every day