Hospitality / Tap Room Lead

Hospitality / Tap Room Lead Glendale, WI Job Details Full-time 1 day ago Benefits Paid time off Employee discount Qualifications Employee onboarding Record keeping Food safety management Operations management Bartender License Inventory management ServSafe Staff scheduling Processing cash transactions Managing hospitality teams Mid-level Improving operational efficiency Administrative experience Sanitation procedures Hiring Entrepreneurship Team management Decision making Financial record maintenance Bar management Conflict management Recruiting Purchasing Materials management in food and beverage Food ordering Onboarding process management Communication skills Staffing management Balancing end-of-day transactions Food Handler Certification Overseeing training Food service management Customer complaint resolution Hospitality management Full Job Description Sprecher Brewing Co is committed to quality and craft in everything we do. We are looking for curious, passionate, and caring people who are dedicated to getting things done. If that sounds like you, we invite you to join us at the Root Beer Capital of the Universe and help us brew good things! Job Description We are hiring a talented, experienced, and entrepreneurial minded Tap Room Lead at Sprecher Brewing Co. This individual will play a key role in handling the day-to-day operations of the tap room and staff. The Tap Room Lead will supervise, train, and schedule employees and ensure all health and safety procedures are met. Key Responsibilities Oversee daily bar and taproom operations, ensuring compliance with all licensing requirements, as well as health, safety, and food handling regulations. Supervise, coach, and support bar and taproom staff, fostering a positive, team-oriented work environment. Work flexible shifts—including evenings, weekends, and holidays—to meet the operational needs of the taproom. Provide prompt, professional resolution to customer inquiries, complaints, and feedback to ensure a positive guest experience. Develop and maintain efficient staff schedules to align labor resources with customer demand and business goals. Assist in recruiting, hiring, onboarding, and training hospitality staff and tour guides, ensuring brand standards are upheld. Manage administrative tasks such as completing required paperwork, maintaining records, and preparing reports as assigned. Monitor inventory levels, place supply orders, and coordinate with vendors to ensure product availability meets forecasted demand. Maintain accurate financial and statistical records and oversee daily cash handling to ensure all transactions and banking reconcile with zero variance. Resolve staff conflicts quickly and effectively, ensuring a respectful and professional workplace. Implement and reinforce company policies, service standards, and operational procedures. Collaborate with management to identify opportunities to enhance customer satisfaction, increase revenue, and improve operational efficiency. Requirements Working knowledge of general restaurant operations, including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security. ServSafe certification preferred. Bartender License preferred. Exceptional customer service skills Self-directed, well-organized with excellent multi-tasking abilities. Excellent verbal and written communication skills. Ability to remain calm under pressure; customer-service oriented attitude. Team player who works well with others and contributes to a positive work environment. Strong decision-making and problem-solving skills. Ability to occasionally lift up to 50 lbs and stand for long periods of time. Heightened awareness of safety precautions and hazards for self and others while in the brewery. Ability to perform all essential functions and physical demands of the job. Benefits and Compensation PT or FT Hours available Competitive Hourly Wage Company Bonus Plan PTO Employee Discount EO/AA Information Sprecher brewing company is an equal opportunity and affirmation employer. All qualified applicants will receive consideration without age, race, color, gender, national or ethnic region, status as a protected veteran, disability, or any other protected group status or non- job-related characteristic, as directed by applicable laws.

Disclaimer:

This job description indicates the general nature and level of work expected of the job candidate. It is not designed to cover or contain a comprehensive listing of duties and responsibilities or employees assigned to this job. Candidates may be asked to perform other duties as required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.