Dental Front Desk Patient Coordinator- part time Monona Riverplace Dental Monona, WI Job Details Part-time 8 hours ago Benefits Paid time off 401(k) matching Employee discount Retirement plan Qualifications Customer communication Customer relationship building Dental receptionist HIPAA Client file management Medical scheduling Administrative experience Clinical data entry Health information regulatory compliance Organizational skills Clerical experience Clinical confidentiality policies Managing patient records File organization Office phone management Quality data entry Office record organization Full Job Description Overview Join our dynamic dental team as a part-time Dental Front Desk Patient Coordinator and become the friendly face that welcomes patients and ensures smooth clinic operations. This energetic role offers an exciting opportunity to utilize your exceptional customer service skills, medical administrative expertise, and knowledge of dental and medical billing systems. As a vital member of our clinic, you will coordinate patient appointments, manage electronic health records, and support clinical staff to deliver outstanding patient care. If you thrive in a fast-paced environment and are passionate about healthcare support, this position is perfect for you! Duties Greet patients warmly upon arrival, verify insurance information, and assist with patient intake processes. Schedule appointments efficiently using clinic management software, ensuring optimal patient flow. Manage electronic health records (EHR systems), using Eaglesoft and Digital Intelligence(DI), maintaining accurate documentation review and updates. Collect payments and perform medical collections while adhering to HIPAA guidelines for confidentiality. Coordinate with clinical staff regarding treatment plans, referrals and documentation review to support billing accuracy. Answer multi-line phone systems with professional phone etiquette; provide excellent customer service and address patient inquiries promptly. Maintain organized medical records, file documents securely, and perform clerical tasks such as data entry with high accuracy using Microsoft Office tools. Requirements Proven experience in a dental or medical front desk setting with clinic experience preferred. Exceptional customer service skills with the ability to communicate effectively via phone and in person; bilingual abilities are a plus. Understanding of HIPAA regulations and clinical confidentiality policies to ensure compliance at all times. Strong organizational skills with clerical experience in filing, data entry, and health information management. Ability to multitask efficiently in a busy healthcare environment while maintaining professionalism and attention to detail. Join us in delivering compassionate healthcare support while advancing your career in a vibrant clinic setting!

Benefits:

401(k) matching Employee discount Paid time off Retirement plan

Work Location:

In person